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Tx Redneck

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Everything posted by Tx Redneck

  1. You're more than welcome, sir. Tx 🤠
  2. Hey Skippydoodle2, Here's the support life cycle page from M$ that shows the duration for each version(1903,1909, etc) and the EOL for 10. https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet Hope that helps. Tx 🤠
  3. I've never used either of those, I strictly use MX-4 and use the pea sized dob application method and haven't had a problem one. Ymmv, Tx
  4. Hey @liquidhippo thanks for the update, glad you got it squared away! Please don't hesitate to reach out to our Customer Support team should the need arise. Tx 🤠
  5. "PC Matic does not offer phone support nor will we ever call you to alert you to problems with your computer. If you are a PC Matic subscriber, running a PC Matic scan and clean will not only alert you to any issues but will fix them as well. Microsoft will also never call you to alert you to issues with your computer. If you get a call from someone representing themselves as Microsoft, just hang up as they are not being honest. Microsoft offers the following advice: https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams See the link below for additional information on tech support scams: https://askleo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now/ Remember, if you receive a call from PC Matic, Microsoft, or another antivirus company, they are not legitimate and are just trying to scam you out of money." Thanks @stewieT for the well stated info!
  6. Thanks for the info @nigsy I've not used Clonezilla, but am aware of it. Tx
  7. Hola @JLenardWyandotte and Thanks for your support of our software! Currently the only way to install the ad blocker for IE is during the installation of PC Matic with Super Shield. There's a new, known bug where we're removing the PC Matic ad blocker from Internet Explorer, but we're working towards a fix. Thanks, Tx 🤠
  8. Hola @Mary Meacham and We're hate to see ya go, but were grateful that you entrusted your PC's security and maintenance needs to us! We n=know you had many choices available to you and have been happy to serve you. You renewal has been refunded as of yesterday and auto-renewal has been turned off. You should see the refund in 5-7 business days, if you do not, please open a ticket with our Help Desk so we can get this resolved. A ticket can be opened at https://www.pcmatic.com/support/ Tx 🤠
  9. Hola @DaveWM and Sorry for the delayed response here, but you should have received an email from our support team. If you don't see it in your inbox, please check your spam/trash folder as well. In the event you did not receive anything from us, please open a trouble ticket at https://www.pcmatic.com/support/ Tx 🤠
  10. Hola @jamesrn909 and Sorry for the delayed response here, but you should have received an email from our support team. If you don't see it in your inbox, please check your spam/trash folder as well. In the event you did not receive anything from us, please open a trouble ticket at https://www.pcmatic.com/support/ Tx 🤠
  11. Hola @carver and I'm assuming what you're hearing is the fan. Considering it's 3yrs old, you might try using canned air to blow the dust from the cooling system. To do this, power it down and blow into the exhaust, you'll likely get dust bunnies out of the fan. https://www.howtogeek.com/194479/how-to-clean-the-dust-out-of-your-laptop/ Hope this helps, Tx
  12. Hola @Alan Schwartz and You can click on the green shield icon in the lower right corner of the Windows desktop screen by the time display, select Protection Level, then set the Blocking Notification Method to Prompt for Override (Advanced). The SuperShield icon should be in your system tray but it may be hidden by default. ========================================================== To unhide the SuperShield icon, click on the small triangle to the left of the Windows time (clock) in taskbar near lower right corner of the screen and then select Customize. Look for the green SuperShield icon and select the default display behavior as "Show icon and notifications" then click Apply. Once this is completed, SuperShield should always be displayed down the by clock. ========================================================== For Windows 10, Right click the Taskbar and choose settings, then click on Select which icons appear on the taskbar. Change PC Matic Super Shield to On. We recommend that you do not use the Industry Standard level of protection as that may allow your computer to still be infected by malware or viruses. Only SuperShield Protection will give your computer the best protection possible. Open the program in question again, and when the SuperShield blocking screen appears, add the programs to your local white list by clicking on the red "Always Allow" button, PROVIDED THAT YOU KNOW FOR SURE THAT THESE ARE LEGITIMATE PROGRAMS, or add them to the local black list by clicking on the green "Always Block" button to avoid seeing the warning screen for that specific executable. ADVANCED MODE IS ONLY RECOMMENDED FOR THE BRIEF PERIOD OF TIME TO WHITELIST AN ITEM. Please return Super Shield back to it's default "Super Shield Protection" level once the white listing has been completed. If you are not sure that it is a legitimate program please let us know the name of the program or the application you are trying to run and we will investigate the issue further. For a helpful video on how to complete the instructions listed above, please click the link below: Should you need further assistance, our Help Desk is available 365 days a year and can be reached at https://www.pcmatic.com/support/ Tx 🤠
  13. Hola and I'm sorry for what you're dealin with, but I think your best bet is to get a new phone number on a new phone, have the old turned off and change your password on the email account to one she can't guess. You might even go so far as to get another email account. Tx 🤠
  14. Hey @William Dozier and Here's our publication on this topic. https://techtalk.pcmatic.com/2019/01/22/microsoft-ends-windows-7-support-2020/ Tx 🤠
  15. I've no clue how that number is derived. I did ask the developers and they'd said the scores were off for a bit due to a table not populating(I think I remember that correctly, but don't quote me), it's since been fixed.
  16. Hola @ANDREW1965 and You'l need to google your pc make and model number to find out how to get into the bios, but once there, verify teh drive is seen in bios and is set as the primary boot device. Tx 🤠
  17. You've more than done your homework is sounds, but there is good news on the Noctua front, they started making all black stuff. https://noctua.at/en/noctua-introduces-chromax-black-cpu-coolers Here's one build I did with the Noctua cooler, granted I use Corsair LPX ram, the cooler i specifically designed to not obstruct dimm slots.
  18. If your system is unstable at the XMP 3600Mhz, double check that the ram is on the QVL for the mobo. If it's not, I'm 99.9% sure this is the cause based off my experience with Ryzen starting with Gen1. As for your question about what systems are being tested that are raising the bar so high, your guess is as good as mine. I'll ask the developers and see if they have any clues. I've built several TR4 systems and used the Noctua TR4 spec'd cooler with fabulous results. It's right there with the best AiO setups. I've learned though that if you're not running full bore for extended an duration of time, you're better off w/a known effective air cooler like the Noctua. I used to be a firm believer in the AiO coolers, but the results of testing just doesn't support their superiority or cost. It's just simpler to use an air cooler and if you need the extra cooling capacity, build a custom water loop. Tx 🤠
  19. Hola @Dlowe428 and Brave is built on the Chromium open source software. The most recent Chromium update is causing major issues. They are aware of the problem and are currently working to resolve it. https://support.google.com/chrome/thread/17555930?hl=en This issue has also been discussed in the Brave Community forums: https://community.brave.com/t/brave-will-not-load-any-website-not-even-the-brave-website/89112/3 In the meantime we do have a work around that should resolve the issue for now. 1) Locate the Brave.exe file: C:/ProgramFilesx86/BraveSoftware/BraveBrowser/Application 2) Right-click the file and select Properties 3) Open the Compatibility tab, check the box under under Compatibility Mode, and select Windows 8 from the list. 4) Click Apply, then OK. Try opening Brave again and it should now open for you. Should this not rectify your issue, please open a trouble ticket with our Help Desk so we can get some info from you as well as get a resolution in place. A ticket can be opened at the below link. https://www.pcmatic.com/support/ Tx 🤠
  20. That is quite the benchmark queen! I bet it's a treat to use. One thing I'd recommend if the ram is on the mobo qvl is to set it to 3600Mhz, it puts the Infinity Fabic at its max clock speed and will enable optimal bandwidth for RAM and IF. One other thing of note, the hotplate on that AiO likely is not large enough to fully cover the iihs of that massive cpu package. If it doesn't explicitly state designed for TRX40 or even TR4 socket, it's not gonna be up to the task. https://www.cgdirector.com/best-cpu-coolers-ryzen-threadripper/ as a reference. Notice how large the contact plate is on the Noctua cooler compared to the one on your AiO. Tx 🤠
  21. Hola @Deborah Sippey and Thanks for your interest in our software! The best point of contact for product support is through https://www.pcmatic.com/support/. Our Help Desk is strictly ticket based and is available through provided link. PC Matic will not run on Kindles, Chromebooks, iphones or ipads. PC Matic will help computers that run Windows XP, Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 operating systems. PC Matic will not help devices that run on the WindowsRT or Apple iOS (iPhones). PC Matic does not work on the 1st generation Microsoft Surface, but does run on Microsoft Surface Pro 2 and above. We do have an Android App that can be installed from the Google Play Store (Requires Android 4.4 and up): https://play.google.com/store/apps/details?id=com.pcmatic.android&hl=en If you're wanting to run PC Matic on a Windows device: Please try downloading PC Matic directly from the link below. http://pcpitstop.com/store/get.asp?prd=pcmatic&aff=0002 Right-click on the link above and select "Save target as..." then save the file above to your desktop, then right-click on the saved file and select, "Run as administrator" to start the installer. If the file is downloading but you are unable to locate the downloaded file, please try these instructions to resolve the issue: 1. Make sure that your browser is open. 2. Press the "ctrl" and "j" keys at the same time. 3. Open and run the PC Matic setup file from your browser. If the download is failing with the message "Your security settings have blocked the download" then please try this: 1) Open Internet Explorer. 2) Click Tools and then options. 3) Click on the security tab. 4) Select the Internet Zone. 5) Click on the Custom Level Button and then scroll down to Download. 6) Make sure to enable File download. 7) Click Apply and Ok. 😎 Restart Internet Explorer and try to download the PC Matic installer file again. If you're wanting to run PC Matic on a Mac OS device: To install PC Matic Mac download and install the program by clicking the link below: https://utilities.pcpitstop.com/osxupdate/InstallPCMatic.dmg After the download is complete click on the flashing download on the dock then double click PC Matic.pkg An installer window will pop up. Accept the selections to complete the installation. Once the program is installed, a red shield will show up on the menu bar next to the clock. Click on the shield then click register computer, you will need to log in with your registered PC Matic account and password. To reset your password click the link below: https://www.pcpitstop.com/support/#/kb/login-issue If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program. Hope this helps! Tx 🤠
  22. Holy moly, that is a beastly machine! Whatcha gonna do with all those glorious cores? Tx 🤠
  23. Holy cow stranger, good to see you! Don't be such a stranger, ya hear? Tx 🤠
  24. Hola @williamburleigh and We see this on the new MacOS's and there is an easy work around for this. If you have a right click on your mouse you will want to right click PCMatic.pkg -> then choose 'open'. Then it'll give you the popup but with the option to open it anyway. If you don't have a right click on your mouse, you will want to hold down the "Control" key while clicking. Please let us know if we can be of further assistance. Tx 🤠
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