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About NJSteve54

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  • System Specifications:
    Dell Inspiron Laptop from 2005 (9300) with 1.73 Ghz Centrino (NOT Core Duo), 2 GB RAM (upgraded), 80 GB hard drive, ATI X300 video card (128 MB RAM), Bluetooth adaptor, Intel 2915 a/b/g wireless, Broadcom 440x network card, 17 " screen (thing weighs 9 lbs!), DVD/RW recordable, IEEE 1394, and Sigma Tel audio card with 4 built-in speakers.
  1. Hi guys: Yes, the Gateway tech support person was wrong. She had her facts wrong and was obviously annoyed by the whole line of questioning. Maybe because she did not have the technical expertise to answer the questions, or maybe she just finished talking with a customer such as the ones I have had to deal with in the past. No, I am not a tech support person, but I have worked with the general public a great deal and it can be a nightmare. Most people call tech support with a chip on their shoulder and they take it out on the tech support person. This is wrong also. Yes, the tech su
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