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clhardingjr

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About clhardingjr

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  • Birthday 10/20/1945

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  • System Specifications:
    A-SYS (Win 10 Pro (64-bit), Intel i7/7700K @4.45Ghz, 16Gb ram, Blu-ray DVDRW, 250 Gb HDD , 3 x Samsung 240 Pro 128Gb SSD, EVGA 2 x GTX750Ti FTW @ 2Gb
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  1. In the last 2 days I keep getting a product information popup that my product needs to be updated. It seems that it wants to load & run the setup application pcmaticss3.0.3.5.exe. I d/l'ed and ran the update, but the popup keeps occurring. 1) How do I stop the recurring popup? 2) If the product was truly updated to 3.0.3.5, why do I keep seeing the version as 3.0 when the product is started, or is only the major version is being displayed?
  2. I'm having a problem with Win 10 not running the internet test via Overdrive. I can run the tests individually but not via Overdrive. Ran several Override test this morning with different settings, but to no avail. Any help would be greatly appreciated. (Win 10 Pro x(64), i7/7700K) Firewall is on and Super Shield is up. Is there something in the Firewall/Defender that is preventing the tests?
  3. One of my favorite tech sites has done it again. There's a new ransomware threat that generates FAKE BSODs and get people to buy fake Windows Defender Essentials. http://www.guru3d.com/news-story/malware-fakes-bsod-and-convinces-victims-to-buy-windows-defender-essentials.html
  4. This showed up on one of my favorite sites this morning! http://www.guru3d.com/news-story/ftc-settles-with-operators-of-infamous-fake-microsoft-tech-support-scam.html
  5. I get these popups at least twice a week from various web pages. I noticed that the toll free numbers listed on the Infinite Alert Hoax page does not list 1-888-227-3532 or 1-855-873-5650, please add them to that page so others can see them. When I do get one of these popups I can't close by normal means like pressing the X" in the upper right corner of Edge or minimize the page. I right click on the task bar located at the bottom and click the Task Manager, locate the Edge app and end the task. I then reopen Edge and click the option to "close" and tabs and start a new session.
  6. I've opened a ticket by copy/paste. System is an Intel i7/7700K residing on an ASrock Extreme 4.
  7. I do a lot of distributed computing and have had no problem with Super Shield for quite some time until today. Once I install an application I immediately do a machine recycle and as Windows goes through the startup list, according to the Task Manager, when Super Shield initially sees an application it's not familiar with it queries me as to allow the application or not; to which I always reply "ALWAYS" so that the next recycle the applications will auto-start without the queries. I understand that PC Matic had an upgrade recently and I'm wondering if the upgrade affected how Super Shield handles new unfamiliar applications. The application in question is a beta version of BOINC (7.8.3). Normally after installation of a new version of BOINC and after an immediate recycle, Super Shield normally interrupts the startup of BOINC to query me about the allowance of certain applications that are spawned and the application startup continues as expected. This time around after the queries the BOINC application did not auto-start and I did not get the queries as expected. Is there something in the new upgrade that has stopped this from happening? Please note that the only way to get the application to run is to manually start it. At that point Super Shield begins it queries and the application runs as expected, even auto-start after machine recycle. System is Windows 10 Pro (x64) version 1703 build 15063.632. I've started dialog with other beta testers on this possible bug, and I'm now opening a dialog with you to cover all of the bases.
  8. I just attempted an Overdrive test after launching IE 11 as an administrator. Immediately after the bandwidth test was over it went to this page http://www.pcpitstop.com/betapit/ajaxscan/NoSession.asp?why=no_tid&url=SaveBW.asp
  9. After installation of the current version of PC Matic on a Win 10 Pro (Creators Update - Version 1703 / build 15063.413) Super Shield will auto install and Windows Defender will auto shutdown and turn itself off. The Windows firewall still has to manually be turned off.
  10. I apologize for taking so long to get back to you. This is a self built machine running an Intel 4770K on an ASRock Z87 Extreme 4 board. While it ran on Win7 Ultimate is was my understanding that the Windows Firewall could be disabled with PC Matic Super Shield being fully in charge of both firewall and anti-virus. Are you now telling me that is no longer the case? Do I need to activate Defender also. The main reason I went with Pc Matic in the first place was that Windows Fire Wall gave too many false positives. Another problem that I have is the UAC, even with notifications off, it is still requesting permission to use utilities that have the potential to modify to system, if I manually start that utility. Under Win 7, I was able to basically turn off UAC by setting it at the lowest setting. Now under Win 10, I must have UAC activated to at least the lowest active level, one mark above my previous setting, in order for the system to work properly. Is there another way to stop those annoying popups? Also will the tests that run from your web site be modified to run without active-x to that these tests will run using Win 10 Edge or will I have to continue use IE11?
  11. I recently upgraded from Win 7 Ultimate x(64) to Win 10 Pro x(64) - Build 14393.693 (RS1) via the still available Technical Assistance (free upgrade). It seems that Win 10 is sending me pop ups to turn on the Windows firewall even though I'm using PC Matic as my firewall. I have turned off the firewall messages in the security & maintance panel but it keeps popping up. Currently the Windows firewall is set to manual, but the messages keep coming up even when the service is turned off. Is there any way to stop this and have Windows recognize PC Matic as the firewall. Also, is there any difference in how Windows treats PC Matic when d/l'ed from Windows store as opposed from your site.?
  12. Yes they are. Shouldn't these be reversed as in 32-bit is C:\Program Files (x86), for 64-bit C:\Program Files?
  13. The system is Win7 Ultimate 64-bit, and this problem has been going on for the last several months. The deleted files did come back after doing a new scan. At first I thought that it might have been because I have XML Maker 2, which is a xml editor, but that is not the case as I had re-imaged the system at least once during that time and the files appeared prior to installing XML Maker 2. The problem still existed when I had upgraded PC Pitstop to the current version, which is at the point that I raised the question. Since installing all three portions of the product in the parent folder C:\PROGRAM FILES\, I've have not had the problem.
  14. Now I'm totally confused. What is the default parent folder for the PC Pitstop application regardless of whether the OS is 32 or 64 bit? I was able to install the main application into the parent folder C:\Program Files\. Prior to deleting the C:\Program Files (x86)\PC Pitstop\PC Matic\ folder and its contents, I noticed that the Nitro and Info Center applications are also associated with the parent folder C:\Program Files (x86). Therefore, I had to re-designate those applications also during their installation process, since I didn't want to spread everything into different parent folders. If the final answer is C:\Program Files (x86), it still doesn't explain the original problem.
  15. Just to be sure, d/l'ed the current version (1.1.0.51) and used it to do the install. I deleted the application via Control Panel>Progams & Features and had to uninstall Nitro manually as a separate program. The installer defaulted to C:\Program Files (x86)\PC Pitstop\PC Matic\ and I directed it to C:\Program Files\PC Pitstop\PC Matic\. Ran the scan and the logs did not show on the desktop. Even though I uninstalled the application via Control Panel>Program & Features, the uninstall did not remove the C:\Program Files (x86)\PC Pitstop\PC Matic\ folder and its contents. The new install also did not provide me a way to reinstall Nitro. How do I install Nitro at this point or is there something that I can move to the new default folder prior to deleting the old folder?
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