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About Sanford

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  1. I finally got itunes working. I did a fresh windows installation on another hard drive, and installed c++, then installed itunes. So, now that it's working, can I export the registry, and copy it over to the other hard drive?
  2. I ran that scan twice , and it didn't find any errors. I also did most of the stuff Tom suggested , but tried them again to no avail. I have all the versions of C++ installed, 2008,2010,2012,2013,2015 I don't understand why it's not working, and I think I'm running out of options.
  3. I uninstalled c++ , and re installed it. still getting the same timezone error
  4. so, that last error msg only occurred once, and now I'm back to the core- timezone error. is it the same process ? "Type: regsvr32 “C:\Windows\System32\ the file name.dll” (make sure you use quotes) and click ok. "
  5. I restarted the computer , tried launching iTunes, and I'm now getting a different missing file error.
  6. I placed the file in the system32 folder , ran the command , and got an error before I got to the restart. I tried the command with .dll at the end , and without, both tries resulted in the same error.
  7. I see a whole lot of dll files, nothing with that particular name, so I guess you could say it is missing. using 64 bit version of windows 7.
  8. I've tried those recommended steps , no progress there. checking for windows update , just keeps checking and doesn't do anything. tried downloading directly from MS and install , reboot and try to launch iTunes, still gives the same error. I tried the repair method , also with no positive result. what should I try next?
  9. I've followed the instructions in the link , uninstalled all the components in the order as instructed , rebooted , re-install iTunes again, and still get the same error. I made sure to double check, and I have Visual C++ Redistributable for Visual Studio 2015 installed now. Don't know what else I can do from here.
  10. The whole goal of putting iTunes on my computer was just to update my phone. So, if I could get my phone updated , I would no longer need iTunes, which is giving me the error. I did try installing the software in the link , but was still getting the error, which is why I started the thread.
  11. I am currently trying to get around my iTunes issue by trying to update my phone using a friends computer since he has a Mac. I will post the results after I'm done.
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