Jump to content

Change Mode


  • Posts

  • Joined

  • Last visited

Everything posted by shogan191

  1. Hello Rastun. Updates to our whitelist are done on a minute by minute basis. We have our own staff checking and categorizing files at all times. You are always up to date.
  2. Hello Everyone. I'm sorry that you guys are having issues and are not receiving our replies. ..I have initiated an email from our Customer Service Location to Subspook and PCC. if you do not receive the email please check your spam folder, IF it is not there then Please Contact Your ISP or Mail provider for additional assistance. It's possible that they are blocking before it even gets to you. Hello Subspook Very sorry for any lost communications. I have searched but do not find a request in our Customer Service records from your registered email anytime this year. The most recent records I have are from Posted on: 02 December 2018 03:38 PM Thank you for contacting PC Pitstop Customer Service.You can click on the green shield icon in the lower right corner of the Windows desktop screen by the time display, select Protection Level, then set the Blocking Notification Method to Prompt for Override (Advanced). Hello Laurence Smiser.. Sorry for this continuing issue. I see you are working with Jeff from Customer Service and that his most recent reply was yesterday 6/20. Jeff is the head of our Customer Service Department and I'm sure that he will be able to resolve this issue. He is absolutely your best source for assistance. Hello PCC. Very sorry this issue has returned for you. Our last reply from the email provided, indicated your issues was 'resolved". I find no correspondence since then. If you are still having issues, you can use the same email and simply reply to re open the ticket I have sent a new response to you from that older ticket That would be the best way to continue. Posted on: 18 May 2019 09:34 AM issue appears to be resolved. thank team for your persistence.
  3. PC Matic with SuperShield protects your computers from viruses and trojans that attack your operating system. It does this by blocking the execution of known bad and unknown files. What you are seeing is not a virus or trojan. It is an extension which you have most likely un knowingly installed on your browser. Clearing the extensions and/or resetting your browsers to defaults will correct this issue by removing the extensions. Occasionally, but not often, there are associated programs installed in your Add/Remove programs section. Always check that you have no unwanted, search engines, or update programs listed... If you find them, uninstall them. Thank you.
  4. Hello Kathy. We are responding. it appears our replies are being sent to your spam folder. Please take a look. You were refunded by our Tech Brandon on 3/19 as requested. You were last responded to by our Tech Joe. Please check your spam folder or contact your ISP so our communications are no longer blocked. Thank you.
  5. Very sad. Rest in peace Sir.
  6. Hey Caintry_Boy Dave was just telling me about you and your wifes ordeal... Sure hope things are healing up for you. I think you need some good juju to get rid of all the stuff going. You haven't been digging in any Indian burial grounds have you? Thanking about you guys... All my best.
  7. Hey Caintry how you doing? I'll see what I can find out.
  8. I'm good..Been....getting old... Takes a lot of time to do that. LOL. OneCool it's so cool to see you and everyone here after having not posted for so long. I'm like frickin 70 now... hahaha.
  9. And all was right in the world. Hey IG.
  10. Hey nigsy, good call. mjhaider, welcome to the forums. Your positive attitude will be a big help in our user to user Help Forums.
  11. It seems Microsoft is making it as hard as possible for other vendors and their own customers by manhandling "your" computer. Keep fighting the good fight.
  12. Anonymous Sign-In allows you to see the forums and your account without others others knowing you're whereabouts. It's been a while since I've spent time on the forums but has something changed about that?
  13. We are both working on this now. The issue should be completely resolved very shortly. Thanks for your patience guys.
  14. Thanks nigsy and Tx Redneck. Good to see you guys.
  15. Hey guys and gals. If you are using a social media account, please let us know. We are interested in what you are using and if you are using something other than Facebook or Twitter. Thanks
  16. Junkaroo, As suggested earlier it would be better if you go to the PC Pitstop Customer Service Area. Go here: http://www.pcpitstop.com/store/service.asp put a dot in the second to last listing "request technical support and follow the prompts. Someone will be there 24/7 to solve your issue. It is quite common and can be solved. I look forward to seeing your there. Thank you.
  17. private messages

  18. private messages

  19. private messages

  20. Hey dw, Happy Birthday. Hope you're having a good one.
  21. Wademan. I'm using a router and have no problems with the test. I'm not using any other firewall though. I'm also not using SP 2 firewall. I've seen your post on here before about having problems but don't know what to tell you other than turn off AV and firewall and try test again. I'll ask around to see if I can come up with anything.
  22. Thanks Hulk. Great way to start the day.
  • Create New...