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Everything posted by caprig

  1. Just ran PC MATIC for the first time last night- initial scan for free. Bought the program. Fixed the problems. Fixed problems took about 2 1/2 hours. I am now running the PC MATIC scan again today. Computer was shut down after the initial scan and fix process. I ran the 2nd scan on a clean boot after the computer being off all night. This scan is taking HOURS to do (after two hours, it is only halfway through). It is taking a long time in the high risk malware section of the scan. Is this normal? The first scan was so fast, but this time, it is taking FOREVER
  2. Hi, I am writing from someone else's computer today- I had some really bad video problems so I never got to do what you asked me to do before. Then my DH boss got in a very serious car accident, so I was not able to disassemble my computer to reseat the video card yet. I plan to do it quickly, and apologize for the long silence. I just could not see well enough to type online!!!!
  3. Video is too bad to do anything today. Will try again later. This time it was not clearing up at all. Due to the heat and emergencies with our water, I have not had a chance to reseat my graphics card, which I also plan to do really soon. I just need some time to do it where I am not bothered. I will let you know what I get through with your instructions. Thanks!
  4. I still use spybot, Adaware for spyware (and have scanned and cleaned with a few others lately too). Also, I still have the ETrust Antivirus running as well- I just removed the suite and reinstalled the AV separately. As for firewall- until I get this mess straightened up, I am not putting in another firewall just yet. However, I might try Zone Alarm or something, just not sure yet. And I did immunize with Spybot too already not too long ago. The only thing I ditched was the Firewall, antispam and anti spyware from CA that came together in the suite that I had installe
  5. Panda results Incident Status Location Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
  6. That is a good idea. I will try that next. Sometimes cellphones do the same thing and taking out the Sim Card and the battery will reset it all- I forgot about that. Thanks! I will try almost ANYTHING to get this straightened out!
  7. I am scanning with Panda now. Sorry it took a while, but the few times that I tried to get on the computer, the video was so bad that I could not see to type. I have de-installed the video driver completely using ATI uninstaller program (I have a radeon 9550 card) and then installed the newest driver, which happens to be a lot worse. I do know that MS updates to XP have been raising havoc with some people's video drivers. Unfortunately, I seem to be one of them and no one will help me from either place- MS or ATI. Anyway, I will post the Panda scan when it is done. This i
  8. Does anyone have any ideas at all? Should I switch to another forum? I have scanned with every single malware scanner known to computers just about and nothing is showing up. This is clearly a conflict with the video driver. I have deinstalled and installed every version of the video driver that I can find and they are all doing the same thing. Could one of the MS updates have lauched this problem? I never had a problem until a few weeks ago and the only changes made were the security suite from CAssoc. and MS updates. I have removed the security suite and even rest
  9. Sorry it took so long to come back, my video went AWOL pretty badly yesterday so I kept testing it to see what patterns were happening. Today, I did not open Outlook Express at all and my computer video has been perfect. I plan on trying to open it after I am all done and see what happens. I will try to follow your instructions either tonight or tomorrow, assuming that I can see all right to do it! What I want to know is if anyone is aware of the last update Microsoft has done to Outlook Express. I have a suspicion that a windows XP update to outlook express migh
  10. I am very frustrated= I put in the updated video drivers for my card and the problem is worse than ever. I can not take this anymore. It blinks on and off- and has a lot of small vertical lines- like looking through a screen door. There has to be something eating at this system. *sob* :help: :help: :help: :help:
  11. SOrry, I did not see that button- I am very fried from working on this for days on end. :crash: I thought I posted the log. I will go get it- be right back. Okay, here it is. (I also ran a new pit test in the tech express area if that helps any) --------------------------- Logfile of HijackThis v1.99.1 Scan saved at 8:27:15 PM, on 5/23/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.
  12. Unlocker did the trick- that file is gone! THANKS!
  13. I have run another techexpress pit test since Sunday so the results are better than before. My main concern right now is why the video seems to garble up after a cold boot and can last for up to 6 minutes and then go back to normal. It seems to be set off as soon as I visit outlook express. The first problem that I had which told me that the administrator would not let me use that program (when no one else is on here but me) also was trippped by the Outlook Express. I thought that the CA firewall or anti spam program was causing it so I took them out. Now it has stablized itse
  14. Well, I guess you must have missed it. Here is the link http://pcpitstop.invisionzone.com/index.php?showtopic=117826
  15. Hi Jacee- I put in corkboard a long time ago and it has always worked fine (as has the rest of my computer which I have maintained constantly). The only change that I made before everything got acting up was to remove NAV and put in the CA security suite. I did that change at the end of March, and the computer started acting up about a week ago. Corkboard has been in my computer for at least a year, if I remember correctly. If it is causing trouble now, then it is the first time- but if it is better removed, then I can remove it. I just liked having the reminders on my screen.
  16. There, is that better? I knew that something was wrong- my mind is shot with this stress for the last week of this nightmare...... :crash: :crash: :crash:
  17. How long does it take for them to respond typically? I have had this up for a day(since yesterday, in other words) now. Today is my last day to devote the time to work on this all day. My schedule is packed the rest of the week. This is so frustrating. Days and days of this miserable problem- I just want it to be over. I hate computers.
  18. Okay. I am kind of stuck in a repeat scan of my system with housecall, so I suppose I should wait until it is finished again. I do not want to have more problems if I simply close the window in the middle of the scan. I posted a HJT log up on the HJT section just before you responded to my problem though. I will re-run HJH once I have run the rootkit program and then post the new log. Now, my question is this- I had completely updated Norton Antivirus running up until March 28th 2006 (from the first day I owned the computer). As soon as I had removed the NAV, I put in the CA s
  19. Okay, this is the first time I have been able to run housecall yet since beginning this whole process. It used to sit there and give me blank screen. However, this time it ran with no problems until....... At the end it found 4 cookies, and then said that there was an error in gathering some information about the infections. It asked if I wanted to remove these infections anyway, so I said yes. Here is what Housecall said exactly after a long scan MS06-020 AN ERROR OCCURED WHILE TRYING TO RETRIEVE INFORMATION ABOUT THIS VUNERABILITY- THERE IS CURRENTLY NO MORE INFORMATION AVAILABLE
  20. Hi AGain! I am in the process of doing as you suggested, but I am very puzzled. I have done all of this TWICE in the last several days and want to know how these things are coming back so quickly! I have done disk cleanup (this will be the third time this weekend), I have done deletion of all tmp files, and cleaned out my temp internet cache too. This is really confusing me. When I told you all that I have done everything I can to deal with this, I meant it. I have done all of this stuff already, yet these files are popping back up. For instance, I deleted Norton Antivirus
  21. Okay, I am not sure what you mean to uninstall- is it notifyplus that you are telling me to uninstall? When I first read this, I was completely puzzled about this norton stuff that was in my computer- but then when I went to uninstall them, I realized that the test you looked at had the restore values in it. So Norton was appearing to be installed still on the computer. I had to go back to a time before the CA Suite wasi n there, so the only one available was the one before Norton was removed. I have deinstalled it all AGAIN. I can think of no good reaso
  22. Okay Juliet- I will go right to work on it. Thank you!!! BTW, I was just asking about the Norton putting a virus in there when I deleted NAV to be facetious- just wanted to make sure you knew that. After three days of doing this, I find wry humor to be a good outlet.
  23. Not only do I need help identifying the malicious code that got into my computer, but I need help knowing how so I can plug up the leaks. Here is a report of what I have been dealing with up until now (taken from a previous post, but reiterated just so you can see why I am posting a HJT log. ---------------------- My system has started acting up over the last week or so. I have NEVER had any problems with it whatsoever until now. It is about a year and a half old. Here is the only thing that changed in the last few months: 1. I uninstalled Norton Antivirus 2. I
  24. At first glance I was all set to follow through and take care of this one step at a time, but suddenly it occured to me- I can not use the Norton removal tool, because it claims that there is malicious code found in my IExplorer.exe and says I should not run the removal tool. So, back to square one- if this is true, then #1- why didn't any of my removal programs detect it? #2 - how do I fix it now? As for the spybot and adaware being out of date, -I am not sure where you are getting this from. I just double checked and I am running Adaware v 1.06r I am not sure how spybot
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