I just bought Optimize. It would not download from the order page even with Norton Internet Security disabled. But I did get an empty file, 56248~~OPTIMIZE-SETUP-V14 each time I tried to save it. I ultimately got a good download from the customer service page and ran the app. And restarted the computer.
When I try to delete the empty file 56248~~OPTIMIZE-SETUP-V14, I get the msg that the program is in use by another and cannot be deleted.
Any suggestions?
Thanks