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About nigsy

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    Advanced Member
  • Birthday 11/23/1970

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    devon, england

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  1. Cheers; @Awesomous Best just to leave it to one forum if you are running diagnostic / removal tools as we may give conflicting information that'll make the issue worse. If you can't get the issue fixed on the other forum please post back.
  2. Hi; Not sure about PC Matics capabilities but you could try running Malwarebytes: https://www.malwarebytes.com/mwb-download/thankyou/ Just use the free version and run it; see what it throws up. You will need to turn off PC Matic when you run MB as PCMatic will probably block it and MB will see PCMatic as a threat!!
  3. That explains a lot: We've all assumed it was a mouse causing the issue - hence disabling the touchpad Have a look here: https://mcmw.abilitynet.org.uk/windows-10-slowing-down-your-touchpad This is where to find touchpad settings - Try playing with the 'Sensitivity' see if that helps. Also - Does the laptop have a touch screen?
  4. Happy birthday - I know where ever you are it's party time!! I'll raise one to you later bud
  5. 1st disable the touchpad as previously suggested: Click Start , and then type mouse in the search field. Click Change your mouse settings. Click Additional mouse options. In Mouse Properties, click the TouchPad tab. ... Uncheck Double Tap to Enable or Disable TouchPad. ... Click Apply, and then click OK. Do you still have a problem? Is this a USB mouse or is it in the old PS2 port? Have you tried a different mouse? When did you last change the battery? What surface are you using the mouse on? (Polished surfaces can cause the laser to
  6. Hi; Depends on whether there's any registry entries linked to the directory. What I would do - - Do a clean install - Rename the clean directory something like dir_old - Import the old directory (I'm assuming it's all one big folder?) - Reboot the PC and see if it all works If it doesn't simply remove the imported directory and re-name dir_old to what it should be. Some software you can do it, some you can't.
  7. I've merged the questions as you've already posted and I've answered it.
  8. No. Not unless you take out a paid subscription; even then some of the adverts are part of the video.
  9. Happy birthday!! Hope you have a good one.
  10. Happy birthday chap. Hope you have a good one!!
  11. Hi @Tjeane All of our product support is done through our Help desk That can be reached at https://www.pcmatic.com/support or now, from within the PC Matic application. Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products. Thanks again for your patience and we look forward to getting this fixed for you!
  12. Yes it should work with your adaptor. I use it with a video capture card (but in Linux); the Windows version is in Beta but it's free!! and it's an excellent video editing tool also. Just try it; you've nothing to loose.
  13. It won't work with VLC. You need software that will capture and convert the video; there are some great paid for ones out there like Roxio; if you want to try for free, see if you can get Kdenlive to work - It is designed for Linux and I use it; there is a Windows version but it's in Beta: https://kdenlive.org/en/download/ **Please read the known issues on the download page.
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