I'll try to help and will also move this to the appropriate forum.
If you can, attempt to download and scan with the following tool. If, it is blocked try to boot into safe mode and try again.
Farbar Recovery Scan Tool (FRST) Scan Please download Farbar Recovery Scan Tool (x32)or Farbar Recovery Scan Tool (x64)andsave the file to your Desktop.Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.Right-Click FRST.exe / FRST64.exe and select Run as administrator to run the programme.C