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About Trevuren

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    Ottawa, Canada

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  1. There isn't really anything that we touched that should have had that effect on Firefox. Have you tried re installing Firefox? Trevuren
  2. Congratulations, your log shows that your SYSTEM IS CLEAN There are a few things you must do once you are completely clean: 1. Please DELETE Malicious Items from the Ewido v4 Quarantine A. Open Ewido by double clicking its icon located in the System Tray down by the clock. B. Click on "Infections" on the Ewido Toolbar, then select the "Quarantine Tab" C. Choose "Select All" at the bottom of the Ewido window, then click on the "Remove Finally" button and EXIT the program. 2. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 onlyDouble-cl
  3. A. The newer version of Spybot can be downloaded using the following site: http://www.safer-networking.org/en/mirrors/index.html B. Please disable AVG AntiSpyware by opening the program and on the Status page - beside "Resident Shield" click on "change status" so that it says "inactive" for it may interfere with our HJT fix. Remember to reactivate this feature when all our work is finished.C. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your
  4. Good job Jesse Now, let's do some work on getting some current protection programs in place and getting rid of another program that is not recommended to have on your system: A. Microsoft Antispyware should be UNINSTALLED Microsoft no longer supports Microsoft Antispyware; it has now upgraded to Windows Defender, which you can also download, if you wish, from the Microsoft site Here B. I see that you are still running Spybot Search & Destroy version 1.3. This version is way out of date and it is highly recommended that you uninstall it and replace it with version 1.4.
  5. A. Please provide me with the content of the AVG AntiSpyware log as previously requsted. B. You need to update the version of Java that is currently on your system Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9 from HERE Scroll down to where it says "Windows Offline Installation" Click the "Download" button to the right. Once the program has finished downloading: Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item wit
  6. A. I notice that you are using more than one antivirus program. This is very dangerous, as multiple AVs can interfere with one another and actually allow MORE viruses to get through. I strongly suggest you either configure only one antivirus program to enable automatic realtime scanning, and leave the rest disabled most of the time, or go to Start -> Control Panel -> Add/Remove Programs and uninstall all but one antivirus program. B. Please print out or copy these instructions/tutorial to Notepad as the internet will not be available to you at certain points of the removal process
  7. There will be a lot of work for you to do as many of your protection programs are not current but first, please delete your current version of SmitfraudFix as you are using an older version of the tool which doesn't cover all of the infection as I see it. Then, Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content o
  8. Hi messyjesse and welcome to the PC Pitstop Forums . My name is Trevuren and I will be helping you with your log. Please post all three logs that you have run if they are relatively current. Post them in any order you wish and it will be just fine. Regards, Trevuren
  9. Congratulations, your log shows that your SYSTEM IS CLEAN There are a few things you must do once you are completely clean: 1. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browserClick Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browserClick Opera at the top and choose: Select A
  10. A. We now suspect that a system is more prone to a Vundo infection when the Java application has not been updated: Please update your Java and Clear the Java Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon.Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp After the reboot, go back into the Control Panel and double-click the Java Icon. Unde
  11. Hi Andy, 1. Please update your Ewido definitions 2. Boot into Safe Mode How to use the F8 method to Start Your Computer in Safe Mode*Restart the computer. *as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears. *Use the arrow keys to select the Safe mode menu item *press Enter. 3. Run Ewido in Safe Mode. Please keep the log 4. Reboot into Normal Windows Mode 5. Please post a fresh HJT log along with the Ewido.txt log Regards, Trevuren
  12. Please download VundoFix.exe to your desktop. Double-click VundoFix.exe to run it. Put a check next to Run VundoFix as a task. You will receive a message saying vundofix will close and re-open in a minute or less. Click OK When VundoFix re-opens, click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will shutdown your computer, click OK. Turn your computer back on. Pl
  13. Hi andyj46 and welcome to the PC Pitstop Forums. My name is Trevuren and I will be helping you with your log. I need to get you to move HijackThis to a folder of its own so that nothing gets deleted by mistake 1. Right click in an empty space on your desktop. 2. From the Menu, click New, then Folder and a folder will appear on your desktop. 3. Name the folder HJT 4. Cut/Paste your current version of HijackThis into the new Folder that was just created. 5. Now, run the program and post a fresh HJT log for review. Regards, Trevuren
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