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Doug

Anti-Spyware Brigade
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  2. All the best to you, Dickster. Doug
  3. Stress Management for Online Helpers: Just in case you are having a rough day, here is a stress management technique recommended in all the latest psychological journals: 1. Picture yourself lying on your belly on a warm rock that hangs out over a crystal clear stream. 2. Picture yourself with both your hands dangling in the cool running water. 3. Birds are sweetly singing in the cool mountain air. 4. No one knows your secret place. 5. You are in total seclusion from that hectic place called the world. 6. The soothing sound of a gentle waterfall fills the air with a cascade of serenity. 7. The water is so crystal clear that you can easily make out the face of the person you are holding underwater.
  4. Hawk, The owner/user apparently had excellent command of the Power Button on both Tower and Monitor, the Mouse, and the ordinary letter and number imput features of the Keyboard. How do I know this. Sheer speculation, but that Hard Drive didn't get that full all by itself. I have been receiving disjointed assurances that the owner/user has followed the recommendations embedded in the Pit Test, and especially the ones that you have highlighted. I'm hoping for a follow-up second Pit Test to verify that the maintenance has been completed correctly. I'll post the TechExpress back into this thread when/if I get it. In the meantime, I appreciate your time and thoughtfulness. I realize that my specific question regarding RAM would have been "pre-mature" in the sequence of repair maintenance, but I am being told that those steps have been taken. So I decided to post and ask about the RAM capacity issure. Hopefully we'll get a better, and maybe "corrected" picture with a second Pit Test. Best Regards
  5. Hi Hawk, Link is in my first post of this thread. EDIT: Ooops.. my Second post in this Thread. Brand/Model VIA Technologies, Inc. KT400-8235 Type Desktop Serial Number Not available BIOS Phoenix Technologies, LTD 6.00 PG 04/21/2003 System Board KT400-8235 ProcessorDescription Your Results Brand/Model AMD Athlon XP 2600+ Nominal Clock Speed 2083 MHz Measured Clock Speed 2067 MHz External Clock Speed 166 MHz CPU Load 0% Speed Rating 5801 (98% of 954 similar)
  6. Hawk, Since the Pit Test "detects" 2 sticks of 256mb RAM, but reports a Maximum RAM Module size of 32MB, does this "definitely indicate" a hardware or configuration problem in RAM functioning in this Machine? I'm "inclined" to believe that the report is a "glitch" in the Pit Test at the time of that particular testing. I could take an "anything is possible" approach and have the owner/user Run another Pit Test Run SIW and post the Memory report data Run Everest 2.20 and post the Memory report data Run MemTest86 Anything else to help detect or rule-out a RAM memory problem? Or perhaps the results should just be ignored? Restatement of the owner/users Complaint. (reworded by me) "After successful resolution of Malware removal in HJT Forum, the machine boots very slowly. In the first 2 1/2 minutes of boot, the TaskManager shows svchost.exe processes took 99% of the cpu for two and a half minutes and then stopped. At this point I didn't try to open any other programs and soon it started again at 99% and was ongoing for a further couple of minutes until I did open a program, which immediately stopped it. " Hawk, to me this suggests that various applications are attempting to run updates. I've had the owner/user disable the items in StartUp that would do this, but the svchost.exe 99% issue continues. More Malware? The owner/user does have C:\WINDOWS\System32\wuauclt.exe still running in StartUp. Is that the culprit causing two sequences of 2+ minutes of 99% system load? I'll have the owner/user disable wuauclt.exe to see if that stops it. Since the complaint suggests (to me) that "accessing the Internet" is causing the delay, I cannot see how the stated problem would be related to the Maximum Module size 32MB report. But not wanting to "leave any stones unturned" I'm asking for your ideas. Best Regards
  7. Hi Hawk, I'm a fan of Gabriel Topala too, but I don't see how the information provided by the SIW tool in this case is to be used to understand the item in the Pit Test "Maximum Capacity 32MB. The machine in question is not located physically close to me and I have never had anything to do with building it or installing operating system/applications on it. The owner user had a rash of malware recently resolved in a HJT Forum, but the machine still had problems in that it was much slower to Boot and run applications and then after a brief period of time, opens and runs applications with no apparent difficulty. I've recommended that the owner/user address the various suggestions indicated in the Pit Test linked below. http://www.pcpitstop.com/pcpitstop/Summary...YDWPWPYQWJSSNBC Any further insight will be welcome. Best Regads
  8. Hi Folks, These Memory results: Memory ConfigurationDescription Results RAM installed 512 MB Windows RAM 512 MB Total RAM slots 3 Available RAM slots 1 Max RAM module size 32 MB <-------------- is this a problem with the Pit Test? Memory Type 256+256+0;DIMM,Unknown,;T16 Speed Rating 5255 MB/s (100% of 954 similar)
  9. During a visit to the mental asylum, a visitor asked the Director what the criterion was which defined whether or not a patient should be institutionalized. "Well," said the Director, "we fill up a bathtub, then we offer a teaspoon, a teacup and a bucket to the patient and ask him or her to empty the bathtub." "Oh, I understand," said the visitor. "A normal person would use the bucket because it's bigger than the spoon or the teacup." "No." said the Director, "A normal person would pull the plug. Do you want a bed near the window?" DID YOU PASS, OR DO YOU WANT THE BED NEXT TO MINE?
  10. Any chance some of the fragmentation is gamin related? I've noticed that MS Defrag and Diskkeeper (both nearly identical) have difficulty with files generated by gaming files. But VOPT from Golden Bow Systems fixes it right up with a thorough defrag. VOPT defrag costs money, but you can use the trial version for a period of time. It seems to be fully functional. http://www.vopt.com/ I also remember a recommendation from Bruce a few weeks back. Copy all files to a separate location/partition/disk and then copy them back. This could be difficult and even drastic if you are dealing with the partition with your operating system, but could still be done with a boot disk and xcopy.exe. Best Regards
  11. How could I miss this big event?! Happy Birthday, Hulk! Doug
  12. Here's the information/instructions for Running and Posting the PCPitstop Full test. http://pcpitstop.invisionzone.com/html/hel...techexphelp.htm Best Regards
  13. Yes Craig, It is a fine description, but I don't have an immediate fix. Have you uninstalled and reinstalled the NIC card drivers? Have you re-installed your chipset drivers? Can you post a Pit Test for us to get a more complete look at how your machine and OS is running right now? "Long-Shot" you might try installing your NIC (ethernet) card into a different vacant PCI slot. Best Regards
  14. The Window Disk Cleanup "Compress Old Files" function is NOT a DELETE function -- And you wouldn't want it to be! "Compress Old Files" looks for applications that you haven't used in over 50 days and then gives you the option to "compress" them if you so desire. When/if you ever decide to use a compressed application file in the future, Windows automatically "uncompresses" the file in preparation for using it again. In the meantime, the "compressed" files take up less room on your hard drive. That's the purpose..... If you have "Old Files" that are applications that you no longer use and no longer want to have on your machine, you can uninstall them via Add/Remove. Best Regards
  15. Do you have both Hard Drives on the same IDE ribbon? Usually that's just fine, but the slowest one may influence the speed of the faster one. I like both hard drives on the same IDE ribbon, but mine are both equally slow to begin with. You "might" (just a long shot) show a difference in performance by switching the physical connections. Try a hard drive as Master, with a CD unit as slave on your primary ribbon. (not a frequent or standard recommendation, but perhaps worth a shot.) I know the experts say that a CD unit will slow down the Hard Drive access speed, but maybe not when the system is not accessing from the CD unit. Consider it. Also, if you've recently installed a hard drive and used the manufacturer's recommendation for jumper settings of Master, Cable-Select, and/or Slave, you could consider changing from Cable-Select to specific Master and Slave, or the opposite. I've noticed performance differences making these changes and some machines. Conversely, if you haven't made any physcal wiring changes like installing a new hard drive, and haven't had problems with slow HD performance in the past, my recommendation is not likely to help you. Please favor the previous recommendations from the earlier replies, over these (long-shot) recommendations above. Most important would be confirming Enable DMA Then remove junk files and do a Defrag. I support the recommendation for the O&O tool. As to startup files and applications, "google is your friend". Simply enter the item name into google and read up on it. A couple of great sources for startup items: AnswersThatWork - http://www.answersthatwork.com/ Pacman's StartUp list - http://www.pacs-portal.co.uk/startup_content.php But ultimately, what you allow to run in StartUp is your choice, to suite your particular computer use. Remember that if you "disable" an item, and later find that some important function is no longer available as you use your computer........ you can always go back and "enable" the item again. I like to "disable" anything related to extra printer/scanner/camera peripherals unless I'm planning to use them. Also, Adobe Acrobat is a resource hog. You might even want to consider an alternate to Adobe, for instance "Foxit PDF" http://www.foxitsoftware.com/ It is unlikely that you need Roxio controls always on and starting at StartUp. It is unlikely that you need any ATI controls starting at StartUp. It is unlikely that you need US Robotics Helper starting at StartUp. As was mentioned earlier, some people recommend getting rid of "Anything Norton" I concur. Best Regards
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