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Everything posted by Btuvi

  1. I was able to change search settings to google. Also read that bing, and ask, and yahoo come installed. I thought I might remove all but google when I saw the list but the "remove" button is grayed out. Problem solved for now though. Thanks again for all your help. Is this the best place to address my problem with ie connection? That is first step toward running a scan on pitstop.
  2. Bing Bar Ask Toolbar Search with Ask Shop with Ask Yahoo Tool Bar If only it were that simple. None are in my program files nor are they to be found in my iobit uninstaller. I have no idea where they are.
  3. Thanks for all your help. But here is where I am now: New uverse router makes surfing faster. I had done something that made ie start connecting to net again but still couldn't use for pitstop scan. Scan effort told me how to run as administrator and I clicked on that but it didn't make any difference. When I tried following directions above to reset and flush browers I lost net connection with ie and have not been able to get it back. When I search for anything through firefox bing came up but now it is disabled - I think - I was unable to remove it when I clicked on it - remo
  4. However, I now discover that I am able to connect to Netflix again. This is where the whole problem began so apparently - problem solved. However, when Netflix took control of my computer to try and figure out why I was unable to connect they took me to a page that showed all these foreign ip addresses which they said were due to a trojan and that the computer was infected. To be clear I had not set up password when router first installed because I wanted all family members who visited to be able to log on without having to go through the password business. Netflix was telling me that this
  5. There must be a better way of doing this other than copy and paste - given the length. But I don't know how so here it is. As I said the att tech is coming to install new uverse router today and will set it up to help avoid further contamination, I suppose. However, that would not appear to be a solution to the foreign ip addresses already on my computer nor the Trojan infection that Netflix says I have. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 6/19/2015 Scan Time: 2:24:27 PM Logfile: mbqam.txt Administrator: Yes Version: Malware Database: v2015.06.19.0
  6. I ran mbam and it turned up a couple of problems but did not solve my problem. It did not identify any foreign ip addresses. I was out of time so could not send the log but will tomorrow. Also, att router dsl connected to desktop. Tomorrow having uverse installed. Thanks for your help.
  7. A couple of weeks ago I found that I was no longer able to access Netflix. Yesterday I contacted netflix by phone to fix the problem. Long story but they took control of my computer and showed me that along with my ip address there were 10 or 12 other ip addresses which they said could now see all info on my computer - and had taken control of my netflix acct (computer was infected). They said my problem was network firewall security and encouraged me to purchase through them Dialport Solution for $199 for one time fix or $299 two year fix with continued help should I have a recurring probl
  8. I hope you do this, Dan. I'd like to know how it all works out.
  9. Thanks again, folks. I think I'm getting it. Probably be next week before I can attempt any of this but will keep you informed.
  10. Thanks, Joe. Given a short time - 2 or 3 years, perhaps, - I will join the ranks of the average users and clearly understand everything you said. In the meantime might you help me with a thing or two? You said, "get all my drivers and put them on another medium". How would I do that? If I can't find my original packaging (which is beginning to look doubtful after house move) ----- Would something like the following have everything I need to do an original install? And if so would it work a second time on my other computer? http://www.ebay.com/...984.m1438.l2649 An
  11. I am contemplating wiping hard drive with Killdisk and then reinstalling xp. After running killdisk can I simply insert xp disk and follow prompts to reinstall or is there something more involved? If I can't put my hands on my xp disk is there a way to save my os and reinstall? Would have to be a fairly simple process. Every time I read about formatting and partitioning I get confused. Thanks
  12. How do I get rid of toolbox.inbox.com Thanks
  13. Any news from developer? I still can't run Overdrive.
  14. Btuvi

    Jon Tom

    Jon Tom, I especially want to thank you for your excellent help. You stuck with me through a difficult problem and fixed it. I have had problems in the past that required the knowledge of your bright techs and always they have been especially helpful. This is a great site and I recommend it to all my friends.
  15. Or maybe this - the full summary. # Result Protocol Host URL Body Caching Content-Type Process Comments Custom 1 200 HTTP www.fiddler2.com /fiddler2/updatecheck.asp?isBeta=False 360 private text/plain fiddler:4020 2 200 HTTP www.pcpitstop.com / 13,906 private text/html iexplore:3636 3 302 HTTP www.googleadservices.com /pagead/conversion/1071831928/?random=1288924539156&cv=6&fst=1288924539156&num=1&fmt=3&value=0&label=BQlNCM30zAEQ-LaL_wM&bg=666666&hl=en&guid=ON&u_h=864&u_w=1152&u_ah=834&u_aw=1152&u_cd=32&u_his=
  16. Maybe this is what you are looking for. I opened fiddler and then ran overdrive. GET /fiddler2/updatecheck.asp?isBeta=False HTTP/1.1 User-Agent: Fiddler/ (.NET 2.0.50727.3615; Microsoft Windows NT 5.1.2600 Service Pack 3) Pragma: no-cache Host: www.fiddler2.com Connection: Close HTTP/1.1 200 OK Connection: close Date: Fri, 05 Nov 2010 02:35:25 GMT Server: Microsoft-IIS/6.0 MicrosoftOfficeWebServer: 5.0_Pub X-Powered-By: ASP.NET Content-Length: 360 Content-Type: text/plain Cache-control: private 2 3 0 6 [10/14/2010] Various bu
  17. I tried fiddler again. See results below. Is this what you are looking for? Request Count: 1 Bytes Sent: 211 Bytes Received: 589 ACTUAL PERFORMANCE -------------- ClientConnected: 20:46:18.015 ClientBeginRequest: 20:46:18.140 ClientDoneRequest: 20:46:18.171 Gateway Determination: 13453ms DNS Lookup: 12ms TCP/IP Connect: 185ms HTTPS Handshake: 0ms ServerConnected: 20:46:31.921 FiddlerBeginRequest: 20:46:31.921 ServerGotRequest: 20:46:31.937 ServerBeginResponse: 20:46:32.140 ServerDoneResponse: 20:46:32.156 ClientBeginResponse: 20:46:32.156 C
  18. I did uninstall and then I was asked to reinstall - which I did. Still won't send results. I did run the Full Test without a problem and posted in Test results.
  19. When I first began this lates series of overdrive tests it seems to me that, as usual, I downloaded something from pitstop to activate scan. I searched for it in add/remove and programs files but couldn't find anything. Shouldn't I be able to find something? By the by, I ran pcmatic and it showed that this computer was in bottom 29%. It also showed that it could fix 15 problems and advise me on two. I decided not to purchase. I wanted a demonstration that fixes and advice would create some meaningful change first. That doesn't seem unreasonable to me - but I'm not able to take into
  20. The only user account is Owner/Computer Administrator. It is not a limited acct.
  21. Windows xp. I opened it from desktop. Does that make a difference?
  22. I tried to follow your advice but could not install fiddler. A msg appeared saying, "Warning. Failed to write to the registry. System Admin must install this tool. I checked user accts and, as expected, I am the only user and am listed as owner/System Admin. I've used pitstop often in the past and this issue has never come up. What now?
  23. I managed to reboot in safe mode and ran Overdrive again. Same results. Green wheel at bottom of PC Status will not stop turning and will not send results. I also shut down firewall, antivirus, etc. Weird, huh?
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