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Btuvi

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About Btuvi

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    Win XP

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  1. I was able to change search settings to google. Also read that bing, and ask, and yahoo come installed. I thought I might remove all but google when I saw the list but the "remove" button is grayed out. Problem solved for now though. Thanks again for all your help. Is this the best place to address my problem with ie connection? That is first step toward running a scan on pitstop.
  2. Bing Bar Ask Toolbar Search with Ask Shop with Ask Yahoo Tool Bar If only it were that simple. None are in my program files nor are they to be found in my iobit uninstaller. I have no idea where they are.
  3. Thanks for all your help. But here is where I am now: New uverse router makes surfing faster. I had done something that made ie start connecting to net again but still couldn't use for pitstop scan. Scan effort told me how to run as administrator and I clicked on that but it didn't make any difference. When I tried following directions above to reset and flush browers I lost net connection with ie and have not been able to get it back. When I search for anything through firefox bing came up but now it is disabled - I think - I was unable to remove it when I clicked on it - remove button grayed out. Now ask.com pops up. Also, yahoo pops up when I put something in search. I've tried following all sorts of links that advise how to do a thing but things seem to either stay the same or change in some way I don't want them to. I'm totally confused. I wish I could get rid of ask.com and yahoo when I search in google search bar but have had no success figuring that out. What now?
  4. However, I now discover that I am able to connect to Netflix again. This is where the whole problem began so apparently - problem solved. However, when Netflix took control of my computer to try and figure out why I was unable to connect they took me to a page that showed all these foreign ip addresses which they said were due to a trojan and that the computer was infected. To be clear I had not set up password when router first installed because I wanted all family members who visited to be able to log on without having to go through the password business. Netflix was telling me that this opened up my netflix to neighbors and that was why it no longer worked. Twice I have had netflix take control of my computer to fix my netflix connection. Both turned up my foreign ip address situation and both tried to sell me an expensive ongoing program that would eliminate foreign ip addresses and protect against trojans. Did not appear to be happy when I turned down their offer. Wish I could get back to all those foreign ip addresses and see if they are still there but don't know where that page is. Still open to any thoughts or suggestions - and thanks for help and comments.
  5. There must be a better way of doing this other than copy and paste - given the length. But I don't know how so here it is. As I said the att tech is coming to install new uverse router today and will set it up to help avoid further contamination, I suppose. However, that would not appear to be a solution to the foreign ip addresses already on my computer nor the Trojan infection that Netflix says I have. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 6/19/2015 Scan Time: 2:24:27 PM Logfile: mbqam.txt Administrator: Yes Version: 2.01.6.1022 Malware Database: v2015.06.19.04 Rootkit Database: v2015.06.15.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: Barry Scan Type: Threat Scan Result: Completed Objects Scanned: 324297 Time Elapsed: 21 min, 22 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 2 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MyPC Backup.exe, 972, Delete-on-Reboot, [9ef2e6d6e0aa95a1a3a29567a25f47b9] PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStack.exe, 1940, Delete-on-Reboot, [5a362a92701a96a0117cad629b698f71] Modules: 2 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], Registry Keys: 4 PUP.Optional.MyPCBackup.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\MyPC Backup, Quarantined, [b4dcc1fb305ad2641800c443ec186d93], PUP.Optional.MyPCBackup.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\BACKUPSTACK, Quarantined, [5a362a92701a96a0117cad629b698f71], PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-1392160516-1002714386-1438974567-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\DOIHLNMLJMEBKOKNLDKBMEGNIJKBDOIO, Quarantined, [7e12417b890148ee82214fa712f14db3], PUP.Optional.MyPCBackup.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MyPC Backup, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], Registry Values: 2 PUP.Optional.MyPCBackup.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\BACKUPSTACK|ImagePath, C:\Program Files\MyPC Backup\BackupStack.exe, Quarantined, [5a362a92701a96a0117cad629b698f71] PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-1392160516-1002714386-1438974567-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\doihlnmljmebkoknldkbmegnijkbdoio|path, C:\Users\Barry\AppData\Local\CRE\doihlnmljmebkoknldkbmegnijkbdoio.crx, Quarantined, [7e12417b890148ee82214fa712f14db3] Registry Data: 0 (No malicious items detected) Folders: 15 PUP.Optional.MindSpark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\FromDocToPDF_65, Quarantined, [0f815963ee9cf640556604f17c87f30d], PUP.Optional.ConduitTB.Gen, C:\Users\Barry\AppData\Local\CRE, Quarantined, [7f115468b7d3a195465b21d56c97827e], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Config, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Resources, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Resources\cache, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x64, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected], Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\plugins, Quarantined, [6b2576465634f541de30295ece38d729], Files: 89 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MyPC Backup.exe, Delete-on-Reboot, [9ef2e6d6e0aa95a1a3a29567a25f47b9], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Service Start.exe, Quarantined, [cdc3774595f532043e0741bb0cf531cf], PUP.Optional.MindSpark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\FromDocToPDF_65\2518E7BB-41AE-48F7-8AAA-16E7082664E4.sqlite, Quarantined, [0f815963ee9cf640556604f17c87f30d], PUP.Optional.ConduitTB.Gen, C:\Users\Barry\AppData\Local\CRE\doihlnmljmebkoknldkbmegnijkbdoio.crx, Quarantined, [7f115468b7d3a195465b21d56c97827e], PUP.Optional.Spigot.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\searchplugins\yahoo_ff.xml, Quarantined, [e3ada3191a703006dc309c6b0ff5a65a], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk, Quarantined, [3e5237854c3e2f076c1ec94681839a66], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup\MyPC Backup.lnk, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup\Uninstall.lnk, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\searchplugins\ask-web-search.xml, Quarantined, [b0e07844454533034ab1d655bd47b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStack.exe, Delete-on-Reboot, [5a362a92701a96a0117cad629b698f71], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\aff.conf, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Configuration Updater.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\de_DE.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\es_ES.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\fr_FR.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\GetText.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\InstMgr.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Ionic.Zip.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\it_IT.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\LogicNP.EZShellExtensions.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Microsoft.Win32.TaskScheduler.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaFS.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.51.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.52.x64.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.52.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.60.x64.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.60.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.Common.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStackUI.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MPCBContextMenu.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\mypcbackup.ico, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\NativeHashWrapper.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Newtonsoft.Json.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\ObjectListView.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\PipeDiff.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\pt_PT.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet20_x64.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BplusDotNet.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MPCBClient.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet20_x86.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet40_x64.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet40_x86.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Shared Stack.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Signup Wizard.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\SignupWizard.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\syncicon.ico, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\System.Data.SQLite.DLL, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\uninst.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\UnRegisterExtensions.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Updater.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Updater_.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\websocket-sharp.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Config\api.ts2, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_file_cache.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_settings.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_version_queue.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\APPLICATION.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\APP_CRASH.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\AUTH.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\BACKOFF.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\CLIENT.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\GRID_RECOVERY.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\GRID_RECOVERY_INIT.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\LICENCE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\NETWORK_SHARES.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\POPUPS.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\REMOTING.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\REQUEST.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SCHEDULE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SERVER_DECODE_LOG.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SERVICE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\TASKS.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\UPDATER.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\UTC_MIGRATION.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\WAIT_HANDLES.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x64\SQLite.Interop.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\install.rdf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\bootstrap.js, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome.manifest, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\install_no_bootstrap.rdf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome\65ffxtbr.jar, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\manifest.mf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\zigbert.rsa, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\zigbert.sf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\plugins\NativeMessagingDispatcher.dll, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.ASK.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\prefs.js, Good: (), Bad: (user_pref("extensions.toolbar.mindspark._65Members_.browser.startup.homepage.tb", "http://home.tb.ask.com/index.jhtml?ptb=2518E7BB-41AE-48F7-8AAA-16E7082664E4&n=781b15f2&p2=^Y6^xdm003^YYA^us&si=CNvmydiE7MQCFdcYgQodNA4AlQ"), Replaced,[2c64dede97f3a88eb616a8e15fa748b8] PUP.Optional.ASK.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://search.tb.ask.com/search/GGmain.jhtml?st=kwd&ptb=2518E7BB-41AE-48F7-8AAA-16E7082664E4&n=781b15f2&ind=2015041010&p2=^Y6^xdm003^YYA^us&si=CNvmydiE7MQCFdcYgQodNA4AlQ&searchfor="), Replaced,[454b0fad2b5f70c6715c84054eb832ce] PUP.Optional.Spigot.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\u12lkbjk.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p="), Replaced,[f19f289452385adcca9b44435bab02fe] Physical Sectors: 0 (No malicious items detected) (end)
  6. I ran mbam and it turned up a couple of problems but did not solve my problem. It did not identify any foreign ip addresses. I was out of time so could not send the log but will tomorrow. Also, att router dsl connected to desktop. Tomorrow having uverse installed. Thanks for your help.
  7. A couple of weeks ago I found that I was no longer able to access Netflix. Yesterday I contacted netflix by phone to fix the problem. Long story but they took control of my computer and showed me that along with my ip address there were 10 or 12 other ip addresses which they said could now see all info on my computer - and had taken control of my netflix acct (computer was infected). They said my problem was network firewall security and encouraged me to purchase through them Dialport Solution for $199 for one time fix or $299 two year fix with continued help should I have a recurring problem. In the process they found that my computer was so slow it couldn't be tested. Though it is a little slow it hasn't bothered me a lot since it is very functional. I declined the offer to purchase their solution so that I could first run a pcpitstop scan. I remembered that in a previous effort (a long time ago) to run a scan through pitstop I found that I could not get online using ie. I was unsuccessful in trying to fix that problem but let it go since I use firefox - and did not have a use for ie except for pitstop scan. I tried to get online using ie to see if a pitstop scan would explain this firewall security problem and my foreign ip addresses but could not. I don't know how to address this problem - how to find out exactly what this trojan is - what to do about it - and how to prevent it in the future. You folks have helped me quite a bit in the past so maybe you can help now. Any suggestions? Thanks, Barry
  8. What is the deal with Firefox? Is it fraught with problems that we need to be aware of?
  9. A screen popped up saying that Windows Virtual Memory too low. System low so windows increasing virtual memory page file. What does that mean? Why would my virtual memory be low? And what is it, anyway?
  10. EMAIL Addys! I could have figured that out. But you didn't say "email addys". You said "enail addys". Hence the lack of leap. How was I to know? Active X OK. I've done that before. Memory problems! I've had a difficult time trying to figure out how to use Outlook with netscape.net and posted this problem long ago but no solution was provided. Finally found what I need but haven't done it yet. Thanks for the advice. Once again, thanks for your help, FireEngine.
  11. Once again, FireKrackle, you have suggested I do something but have not told me how to do it. Have you forgotten to whom you are speaking? How do I check active x? What are enail addies? Netscape.net takes me to email. Thanks for your input. Nice to know you are alive and well.
  12. I have downloaded firefox and will begin using it exclusively. Do I understand correctly that I should uninstall IE? But if I do won't that mean that I won't have access to pitstop tests? What do I need to know to do this successfully? Thanks
  13. Folks at pitstop recommended more ram for me and it made a big difference. Try Crucial.com. They will scan your computer and tell you what you need. You may be able to get more than 256 and the price will be excellent.
  14. No, not outlook. Netscape.net But pictures also come with other emails I receive and are visible when I open email. Does that confuse the issue even further?
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