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About Btuvi

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  • System Specifications:
    Win XP
  1. I was able to change search settings to google. Also read that bing, and ask, and yahoo come installed. I thought I might remove all but google when I saw the list but the "remove" button is grayed out. Problem solved for now though. Thanks again for all your help. Is this the best place to address my problem with ie connection? That is first step toward running a scan on pitstop.
  2. Bing Bar Ask Toolbar Search with Ask Shop with Ask Yahoo Tool Bar If only it were that simple. None are in my program files nor are they to be found in my iobit uninstaller. I have no idea where they are.
  3. Thanks for all your help. But here is where I am now: New uverse router makes surfing faster. I had done something that made ie start connecting to net again but still couldn't use for pitstop scan. Scan effort told me how to run as administrator and I clicked on that but it didn't make any difference. When I tried following directions above to reset and flush browers I lost net connection with ie and have not been able to get it back. When I search for anything through firefox bing came up but now it is disabled - I think - I was unable to remove it when I clicked on it - remo
  4. However, I now discover that I am able to connect to Netflix again. This is where the whole problem began so apparently - problem solved. However, when Netflix took control of my computer to try and figure out why I was unable to connect they took me to a page that showed all these foreign ip addresses which they said were due to a trojan and that the computer was infected. To be clear I had not set up password when router first installed because I wanted all family members who visited to be able to log on without having to go through the password business. Netflix was telling me that this
  5. There must be a better way of doing this other than copy and paste - given the length. But I don't know how so here it is. As I said the att tech is coming to install new uverse router today and will set it up to help avoid further contamination, I suppose. However, that would not appear to be a solution to the foreign ip addresses already on my computer nor the Trojan infection that Netflix says I have. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 6/19/2015 Scan Time: 2:24:27 PM Logfile: mbqam.txt Administrator: Yes Version: Malware Database: v2015.06.19.0
  6. I ran mbam and it turned up a couple of problems but did not solve my problem. It did not identify any foreign ip addresses. I was out of time so could not send the log but will tomorrow. Also, att router dsl connected to desktop. Tomorrow having uverse installed. Thanks for your help.
  7. A couple of weeks ago I found that I was no longer able to access Netflix. Yesterday I contacted netflix by phone to fix the problem. Long story but they took control of my computer and showed me that along with my ip address there were 10 or 12 other ip addresses which they said could now see all info on my computer - and had taken control of my netflix acct (computer was infected). They said my problem was network firewall security and encouraged me to purchase through them Dialport Solution for $199 for one time fix or $299 two year fix with continued help should I have a recurring probl
  8. I hope you do this, Dan. I'd like to know how it all works out.
  9. Thanks again, folks. I think I'm getting it. Probably be next week before I can attempt any of this but will keep you informed.
  10. Thanks, Joe. Given a short time - 2 or 3 years, perhaps, - I will join the ranks of the average users and clearly understand everything you said. In the meantime might you help me with a thing or two? You said, "get all my drivers and put them on another medium". How would I do that? If I can't find my original packaging (which is beginning to look doubtful after house move) ----- Would something like the following have everything I need to do an original install? And if so would it work a second time on my other computer? http://www.ebay.com/...984.m1438.l2649 An
  11. I am contemplating wiping hard drive with Killdisk and then reinstalling xp. After running killdisk can I simply insert xp disk and follow prompts to reinstall or is there something more involved? If I can't put my hands on my xp disk is there a way to save my os and reinstall? Would have to be a fairly simple process. Every time I read about formatting and partitioning I get confused. Thanks
  12. How do I get rid of toolbox.inbox.com Thanks
  13. Any news from developer? I still can't run Overdrive.
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