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Btuvi

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About Btuvi

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  • System Specifications:
    Win XP
  1. I was able to change search settings to google. Also read that bing, and ask, and yahoo come installed. I thought I might remove all but google when I saw the list but the "remove" button is grayed out. Problem solved for now though. Thanks again for all your help. Is this the best place to address my problem with ie connection? That is first step toward running a scan on pitstop.
  2. Bing Bar Ask Toolbar Search with Ask Shop with Ask Yahoo Tool Bar If only it were that simple. None are in my program files nor are they to be found in my iobit uninstaller. I have no idea where they are.
  3. Thanks for all your help. But here is where I am now: New uverse router makes surfing faster. I had done something that made ie start connecting to net again but still couldn't use for pitstop scan. Scan effort told me how to run as administrator and I clicked on that but it didn't make any difference. When I tried following directions above to reset and flush browers I lost net connection with ie and have not been able to get it back. When I search for anything through firefox bing came up but now it is disabled - I think - I was unable to remove it when I clicked on it - remove button grayed out. Now ask.com pops up. Also, yahoo pops up when I put something in search. I've tried following all sorts of links that advise how to do a thing but things seem to either stay the same or change in some way I don't want them to. I'm totally confused. I wish I could get rid of ask.com and yahoo when I search in google search bar but have had no success figuring that out. What now?
  4. However, I now discover that I am able to connect to Netflix again. This is where the whole problem began so apparently - problem solved. However, when Netflix took control of my computer to try and figure out why I was unable to connect they took me to a page that showed all these foreign ip addresses which they said were due to a trojan and that the computer was infected. To be clear I had not set up password when router first installed because I wanted all family members who visited to be able to log on without having to go through the password business. Netflix was telling me that this opened up my netflix to neighbors and that was why it no longer worked. Twice I have had netflix take control of my computer to fix my netflix connection. Both turned up my foreign ip address situation and both tried to sell me an expensive ongoing program that would eliminate foreign ip addresses and protect against trojans. Did not appear to be happy when I turned down their offer. Wish I could get back to all those foreign ip addresses and see if they are still there but don't know where that page is. Still open to any thoughts or suggestions - and thanks for help and comments.
  5. There must be a better way of doing this other than copy and paste - given the length. But I don't know how so here it is. As I said the att tech is coming to install new uverse router today and will set it up to help avoid further contamination, I suppose. However, that would not appear to be a solution to the foreign ip addresses already on my computer nor the Trojan infection that Netflix says I have. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 6/19/2015 Scan Time: 2:24:27 PM Logfile: mbqam.txt Administrator: Yes Version: 2.01.6.1022 Malware Database: v2015.06.19.04 Rootkit Database: v2015.06.15.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: Barry Scan Type: Threat Scan Result: Completed Objects Scanned: 324297 Time Elapsed: 21 min, 22 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 2 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MyPC Backup.exe, 972, Delete-on-Reboot, [9ef2e6d6e0aa95a1a3a29567a25f47b9] PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStack.exe, 1940, Delete-on-Reboot, [5a362a92701a96a0117cad629b698f71] Modules: 2 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], Registry Keys: 4 PUP.Optional.MyPCBackup.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\MyPC Backup, Quarantined, [b4dcc1fb305ad2641800c443ec186d93], PUP.Optional.MyPCBackup.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\BACKUPSTACK, Quarantined, [5a362a92701a96a0117cad629b698f71], PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-1392160516-1002714386-1438974567-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\DOIHLNMLJMEBKOKNLDKBMEGNIJKBDOIO, Quarantined, [7e12417b890148ee82214fa712f14db3], PUP.Optional.MyPCBackup.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MyPC Backup, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], Registry Values: 2 PUP.Optional.MyPCBackup.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\BACKUPSTACK|ImagePath, C:\Program Files\MyPC Backup\BackupStack.exe, Quarantined, [5a362a92701a96a0117cad629b698f71] PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-1392160516-1002714386-1438974567-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\doihlnmljmebkoknldkbmegnijkbdoio|path, C:\Users\Barry\AppData\Local\CRE\doihlnmljmebkoknldkbmegnijkbdoio.crx, Quarantined, [7e12417b890148ee82214fa712f14db3] Registry Data: 0 (No malicious items detected) Folders: 15 PUP.Optional.MindSpark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\FromDocToPDF_65, Quarantined, [0f815963ee9cf640556604f17c87f30d], PUP.Optional.ConduitTB.Gen, C:\Users\Barry\AppData\Local\CRE, Quarantined, [7f115468b7d3a195465b21d56c97827e], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Config, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Resources, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Resources\cache, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x64, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected], Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\65ffxtbr[email protected]\plugins, Quarantined, [6b2576465634f541de30295ece38d729], Files: 89 PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MyPC Backup.exe, Delete-on-Reboot, [9ef2e6d6e0aa95a1a3a29567a25f47b9], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Service Start.exe, Quarantined, [cdc3774595f532043e0741bb0cf531cf], PUP.Optional.MindSpark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\FromDocToPDF_65\2518E7BB-41AE-48F7-8AAA-16E7082664E4.sqlite, Quarantined, [0f815963ee9cf640556604f17c87f30d], PUP.Optional.ConduitTB.Gen, C:\Users\Barry\AppData\Local\CRE\doihlnmljmebkoknldkbmegnijkbdoio.crx, Quarantined, [7f115468b7d3a195465b21d56c97827e], PUP.Optional.Spigot.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\searchplugins\yahoo_ff.xml, Quarantined, [e3ada3191a703006dc309c6b0ff5a65a], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk, Quarantined, [3e5237854c3e2f076c1ec94681839a66], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup\MyPC Backup.lnk, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.MyPCBackup.A, C:\Users\Barry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup\Uninstall.lnk, Quarantined, [d2be209ce6a43df9375548c70004ec14], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\searchplugins\ask-web-search.xml, Quarantined, [b0e07844454533034ab1d655bd47b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStack.exe, Delete-on-Reboot, [5a362a92701a96a0117cad629b698f71], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\aff.conf, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Configuration Updater.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\de_DE.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\es_ES.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\fr_FR.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\GetText.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\InstMgr.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Ionic.Zip.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\it_IT.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\LogicNP.EZShellExtensions.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Microsoft.Win32.TaskScheduler.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaFS.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.51.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.52.x64.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.52.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.60.x64.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.60.x86.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\AlphaVSS.Common.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BackupStackUI.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MPCBContextMenu.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\mypcbackup.ico, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\NativeHashWrapper.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Newtonsoft.Json.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\ObjectListView.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\PipeDiff.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\pt_PT.mo, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet20_x64.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\BplusDotNet.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\MPCBClient.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet20_x86.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet40_x64.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\RegisterExtensionDotNet40_x86.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Shared Stack.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Signup Wizard.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\SignupWizard.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\syncicon.ico, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\System.Data.SQLite.DLL, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\uninst.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\UnRegisterExtensions.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Updater.exe, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Updater_.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\websocket-sharp.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Config\api.ts2, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_file_cache.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_settings.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\Database\mpcb_version_queue.db, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\APPLICATION.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\APP_CRASH.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\AUTH.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\BACKOFF.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\CLIENT.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\GRID_RECOVERY.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\GRID_RECOVERY_INIT.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\LICENCE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\NETWORK_SHARES.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\POPUPS.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\REMOTING.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\REQUEST.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SCHEDULE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SERVER_DECODE_LOG.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\SERVICE.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\TASKS.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\UPDATER.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\UTC_MIGRATION.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\log\WAIT_HANDLES.log, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x64\SQLite.Interop.dll, Quarantined, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.MyPCBackup.A, C:\Program Files\MyPC Backup\x86\SQLite.Interop.dll, Delete-on-Reboot, [bfd1a715e0aa9b9ba058f1ff4fb4b54b], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\install.rdf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\bootstrap.js, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome.manifest, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\install_no_bootstrap.rdf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\chrome\65ffxtbr.jar, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\manifest.mf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\zigbert.rsa, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\META-INF\zigbert.sf, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.Mindspark.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\extensions\[email protected]\plugins\NativeMessagingDispatcher.dll, Quarantined, [6b2576465634f541de30295ece38d729], PUP.Optional.ASK.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\prefs.js, Good: (), Bad: (user_pref("extensions.toolbar.mindspark._65Members_.browser.startup.homepage.tb", "http://home.tb.ask.com/index.jhtml?ptb=2518E7BB-41AE-48F7-8AAA-16E7082664E4&n=781b15f2&p2=^Y6^xdm003^YYA^us&si=CNvmydiE7MQCFdcYgQodNA4AlQ"), Replaced,[2c64dede97f3a88eb616a8e15fa748b8] PUP.Optional.ASK.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\pyj9nfzz.default-1415998234551\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://search.tb.ask.com/search/GGmain.jhtml?st=kwd&ptb=2518E7BB-41AE-48F7-8AAA-16E7082664E4&n=781b15f2&ind=2015041010&p2=^Y6^xdm003^YYA^us&si=CNvmydiE7MQCFdcYgQodNA4AlQ&searchfor="), Replaced,[454b0fad2b5f70c6715c84054eb832ce] PUP.Optional.Spigot.A, C:\Users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\u12lkbjk.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p="), Replaced,[f19f289452385adcca9b44435bab02fe] Physical Sectors: 0 (No malicious items detected) (end)
  6. I ran mbam and it turned up a couple of problems but did not solve my problem. It did not identify any foreign ip addresses. I was out of time so could not send the log but will tomorrow. Also, att router dsl connected to desktop. Tomorrow having uverse installed. Thanks for your help.
  7. A couple of weeks ago I found that I was no longer able to access Netflix. Yesterday I contacted netflix by phone to fix the problem. Long story but they took control of my computer and showed me that along with my ip address there were 10 or 12 other ip addresses which they said could now see all info on my computer - and had taken control of my netflix acct (computer was infected). They said my problem was network firewall security and encouraged me to purchase through them Dialport Solution for $199 for one time fix or $299 two year fix with continued help should I have a recurring problem. In the process they found that my computer was so slow it couldn't be tested. Though it is a little slow it hasn't bothered me a lot since it is very functional. I declined the offer to purchase their solution so that I could first run a pcpitstop scan. I remembered that in a previous effort (a long time ago) to run a scan through pitstop I found that I could not get online using ie. I was unsuccessful in trying to fix that problem but let it go since I use firefox - and did not have a use for ie except for pitstop scan. I tried to get online using ie to see if a pitstop scan would explain this firewall security problem and my foreign ip addresses but could not. I don't know how to address this problem - how to find out exactly what this trojan is - what to do about it - and how to prevent it in the future. You folks have helped me quite a bit in the past so maybe you can help now. Any suggestions? Thanks, Barry
  8. I hope you do this, Dan. I'd like to know how it all works out.
  9. Thanks again, folks. I think I'm getting it. Probably be next week before I can attempt any of this but will keep you informed.
  10. Thanks, Joe. Given a short time - 2 or 3 years, perhaps, - I will join the ranks of the average users and clearly understand everything you said. In the meantime might you help me with a thing or two? You said, "get all my drivers and put them on another medium". How would I do that? If I can't find my original packaging (which is beginning to look doubtful after house move) ----- Would something like the following have everything I need to do an original install? And if so would it work a second time on my other computer? http://www.ebay.com/...984.m1438.l2649 And if I can do this would it be of value to move up (or over) to Windows 7? Thanks again
  11. I am contemplating wiping hard drive with Killdisk and then reinstalling xp. After running killdisk can I simply insert xp disk and follow prompts to reinstall or is there something more involved? If I can't put my hands on my xp disk is there a way to save my os and reinstall? Would have to be a fairly simple process. Every time I read about formatting and partitioning I get confused. Thanks
  12. Thanks again for your help.
  13. How do I get rid of toolbox.inbox.com Thanks
  14. Any news from developer? I still can't run Overdrive.
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