maeeye

Hello Board Thank you for the replies, I have run JRT and this is the result below. (I didn't know how to upload the TxT file, so I have Copy and Pasted results below. From memory this belongs to a game I had on the pc for the grandies. I am now being hounded by a website called Ourluckysites.........it hijacks the Homepage on Edge, Firefox and IE............I am truly getting to apoint where I am over these hijacking programs. I have Uninstalled this Ourluckysites so many times and it just returns. Thank you once again ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 8.1.3 (04.10.2017) Operating System: Windows 10 Home x64 Ran by Glenda (Administrator) on Tue 23/05/2017 at 10:11:40.36 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 2 Successfully deleted: C:\Users\Glenda\AppData\Roaming\alawar (Folder) Successfully deleted: C:\Users\Glenda\AppData\Roaming\alawarentertainment (Folder) Registry: 0 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Tue 23/05/2017 at 10:12:40.91 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hello Board I wonder if anyone can help me. Recently while using Ebay a popup window starting appearing,,it suggests items I might be interested in buying. It is as annoying as all heck. I have run, Avg, Avg Pc Tuneup, Malwarebytes, Adwcleaner,Superanitspyware, Cccleaner, none of these programs has got rid of it. I have gone to Firefox, Tool, Options, Extensions/Appearance and Rightcoupon doesn't show up. At the bottom of the pop up is an active link to Rightcoupon, when you go to it you are given the option of Uninstalling, it doesn't work, also the link they give to go to their site and Uninstall is not an active webpage. In reply to my email to them they said the following, as there are over a dozen options to take once you have the Wrench icon open is way over my head. As I said the link given in this email is bogus. If anyone can help me with this I would appreciate it. It is not as if I am on Ebay all the time, but none the less it is one of those things that bug the heck out of you because you can't budge it. Thank you in advance Maeeye Dear Sir/Madam, Thanks for your email. You can permanently remove the shopping tool by clicking on the settings button (shaped like a wrench) and select one of the options in the dialog box. For further assistance please follow the instructions in the following link: http://uninstall-addon.com/ Best Regards, RightCoupon Support

Thank you both for your replys,,,,after much searching etc I ended up doing an update for Window's XP, it was indicated by Microsoft when I searched the Knowledge Base,,,,,(mind you it took me all day to work up the courage to do it),,,,it fixed the problem and I am able to access the Help files in all programs and apps I have tried so far. So end of saga,,,,,,or so I thought unitil this morning upon boot up the same message came up that said "One of your disks needs to be checked for consistancy. You may cancel the disc check but it is strongly recommend that you continue". So I continued and now I am told that the file \windows\system32\rasdlg.dll had bad clusters in it and Windows has repaired it. Can anyone tell me why Windows keeps telling me that one of my discs needs to be checked for consistancy etc. then is reporting that files have bad clusters in them. Would this be a software problem or a hardware problem. Thank you for your time Maeeye

Hello Board, This is my first post, so please be gentle with me..I will try and get straight to the point, a couple of days ago upon Booting up the computer a blue screen came up instead of my Desktop, some sort of Windows diagnostic app was running, I have never seen it before, but being new to Windows XP with Service Pack 2 anything is new to me. So the app finished and said "Windows replaced bad clusters in file...\windows\system32\hhctrl.ocx of name (Nuff) so I thought oh well ok Window's has detected a problem and fixed it, yeah right, I found that when I tried to use some sections of the Help and Support, in particular the "Pick a Task" section and try and say select the Defrag option I get the "Windows has encountered a problem and needs to close", the pc either closes or freezes, depending on it's whim. It does give me the option to "send a report to microsoft" so I am humbled. Today upon boot up I got the follow in a widow sitting on top of the desktop "Cannot find import; DLL may be missing, corrupt or wrong version File "hhctrl.ocs", error 999 So after having spent most of the morning trying to find a fix for this I am rather shell shocked at how many errors this file throws up, none ever seeming to be the same. Also if I try and use the Help in IE I get the "windows has encountered and problem and needs to close",,,IE flatly refuses to let me use its Help. Can someone please help me with this, I can normally muddle my way through most issues but this one has me beat,, I have run, Sypbot, Adaware, Spyware Doctor,,,also I run AVG ver 7 Thank you for your time. Hoping for a fix Mae