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Everything posted by dave

  1. Also try typing regedit.exe and see if maybe that will launch the 32-bit version directly. I've never seen regedit.com...that's kind of worrisome.
  2. Sounds like ActiveX is completely broken. The Office and Windows Update FAQs have some procedures that might help: http://support.microsoft.com/kb/304498 http://support.microsoft.com/?kbid=193385
  3. Hi, I'll move this one to the product suport section. What point is it at in the scan when it crashes?
  4. I think that the Norton and built-in defrag exclude any files that they can't defrag to keep people from thinking they are broken. I know for sure that the built-in XP defrag can't fix page files or registry hives, but if you do an Analyze it never lists them as fragmented.
  5. KD, when you go to "View previous test results" you should either see a separate entry there or you will see it in Test History after you load results. Nothing is generally overwritten unless you click a delete link at some point.
  6. I feel your pain, it's happened to me a few times. Lately I have taken to copying the message to my clipboard before clicking Add Reply just in case the page never comes back. I sure hope we can get this straightened out without a bunch of new changes.
  7. There shouldn't be anything else you have to do other than changing the BIOS setting. I'd be interested in what you get with it on/off for the CPU score. BTW, I have also changed the System Restore tip so that it appears but doesn't deduct from the score. Gurus don't see it still. We really advise that people keep it on but adjust the disk usage downwards.
  8. For those of you who have noticed recent changes in your "score", we have noticed that Pentum 4 systems with Hyperthreading are having some sort of issue with the test. If you turn off HT--usually a BIOS option--the score will go up. If you'd like to help with us testing, keep an eye on the Beta forum; we hope to figure out what is going on. In the meantime, remember: It's only a score! If you're happy with your system's performance then don't change anything because of some number we give you.
  9. I don't think we'll see production IE7 for a while. There will probably be another beta refresh though. Funny, I went to look for an IE7 ship date and found this article from more than a year ago saying IE7 would ship in 2005! http://www.winsupersite.com/reviews/ie7_preview_1.asp
  10. See the beta forum about hyperthreading. If you have HT on try a run with HT off. We're trying to figure out why so many P4 systems act strange with HT on.
  11. If you're seeing spots, you may need more oxygen. Radio had IPS turn off a few more things today so I hope that there is nothing left to slow us down.
  12. I've run with IE7 but it wouldn't surprise me if there were situations where it still breaks. Thanks for reporting it. I noticed there that the DiskHealth2 object isn't signed, perhaps if we sign that DLL it will work. It will be a couple of days before I can create a new control to test that theory though.
  13. This microsoft support document may help: http://support.microsoft.com/kb/909889
  14. I think the word "bad" is wrong in that scan, and I've told them so. What they should say is that there are newer drivers available. My own philosophy is to only update drivers or BIOS if I'm having a problem.
  15. It's possible that this applies: http://support.microsoft.com/kb/885222 If so, give it a try and let us know whether things get better. Also, external drives are not write-cached for safety reasons. You can turn off the safety but I don't recommend it.
  16. Be sure to add PC Pitstop to ZoneAlarm's safe zone. http://www.pcpitstop.com/faq/firewall.asp
  17. At the top of your browser window is the word Address. To the right of that will be a page name starting with http. What page are you on just before you see the message that says you need to enable cookies? If you are on AOL be sure to use real Internet Explorer, not the AOL browser. Also be sure your AOL software is up to date.
  18. Often that will happen when the ssl security cert is registered to www.whatever.com and you go to whatever.com with no www in front of it. For example, do you trust Google? https://google.com/adsense
  19. There are some issues with IE7 when you test. During the test you will get several notices at the top of the page that you will need to click and say "allow activex". It happens about four times on the first page (RunTests1.asp). Once you have done this once you'll be back to the old IE6 behavior. This is part of IE7's new security behavior when it comes to ActiveX controls it has never seen before. We'll be working on getting the process down to a manageable number of prompts.
  20. Upload test problems are due to firewalls blocking FTP. http://www.pcpitstop.com/faq/firewall.asp
  21. Hi, sounds like all the scripting is messed up for all three of you. Please post this information. 1) the page URL (address) you are on when you encounter the problem. 2) the EXACT error message you see when you double-click the yellow exclamation point on the bottom left. So for example you might say "I was on http://www.pcpitstop.com/pcpitstop/default.asp" and the message was "Line 10, Char 5, Error: xyz is null or not an object." If you can provide that information we can do some debugging.
  22. Are you trying to take the tests? What page are you on, and what is happening?
  23. Hey terry, I used to promote the teams in our newsletter but it seemed like there weren't a lot of takers. You can see the old newsletters for what I did there: http://pcpitstop.com/news/nl-200503.asp#A5 http://pcpitstop.com/news/nl-200502.asp#A5 http://pcpitstop.com/news/nl-200501.asp#A5 Where were you thinking about pinning a notice?
  24. Also, are you using any cordless phones, baby monitors, or microwave ovens nearby? They can interfere because they use the same 2.4ghz frequencies. We have one phone in the house that will shut down the wireless network as soon as you take it off the hook.
  25. Per the thread in test problems, I think this is a false positive and I've changed our entry.
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