Change Mode
-
Content Count
10,562 -
Joined
-
Last visited
About Y kawika

-
Rank
Anti-Spyware Brigade
- Birthday 03/17/1960
Profile Information
-
Gender
Male
-
Location
Long Island, New York
Recent Profile Visitors
8,925 profile views
-
Happy Birthday, old friend, new friend, old friend, new friend, who are you?? Y
-
Good deal, glad to hear it. Y
-
Can't contact customer support thru PC matic pop-up
Y kawika replied to bobc45's topic in PC Matic's Paid Products
At the top right of the forums, click on the Envelope icon to access your messages: Or check your e-mail as it should be sent to you there as well. Y -
Can't contact customer support thru PC matic pop-up
Y kawika replied to bobc45's topic in PC Matic's Paid Products
Okay, thanks. I'll send you a PM and let's see if we can get you back up and logged in. Y -
Can't contact customer support thru PC matic pop-up
Y kawika replied to bobc45's topic in PC Matic's Paid Products
What do you mean by checking your "online program"? Do you see a PC Matic icon on your desktop? Not the tray icon by the clock, but an icon on your desktop. Double click it to open PC Matic. Are you logged in there with your credentials and License key at the top center? Y -
Can't contact customer support thru PC matic pop-up
Y kawika replied to bobc45's topic in PC Matic's Paid Products
Here Bob, Give this a try: To reset your password click the link below: http://www.pcpitstop.com/support/#/kb/login-issue If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program. Y -
Can't contact customer support thru PC matic pop-up
Y kawika replied to bobc45's topic in PC Matic's Paid Products
Hi Bob, Are you able to currently log into your PC Matic program? If so, then you can change your e-mail address and/or password right there in the program. Open PC Matic and on the first screen click on (Edit) near the top, below the license key. You can change your information from there. If you have scheduled scans you will need to reset the scheduler to include your new e-mail address. You've got 2 computers on your account, so if you are unable to do this on one, then try it on the other. Once you change your passwo -
Cool! Welcome aboard! Y
-
Hi pinhead! Please open a ticket at our help desk so that we can get some more information, as the e-mail that you registered with here at the forums doesn't register with PC Matic. You can open a ticket from here: PC Matic Help Desk Just let them know your registered e-mail address with PC Matic, or your license key and they'll be able to get you the info that you are after. To reveal this information, just open PC Matic and the ifo will be top center of the user interface of PC Matic. Thanks Y
-
Hey music man cutloop Hope that you are having a rocking birthday! Y
-
Hanging Up at "Optimize System Restore"
Y kawika replied to Craig Anderson's topic in OverDrive Test or AutoFix Problems
Please try the following: 1. Download the zip file at http://files.pcpitstop.com/cab/cab_scheduler_cleanup.zip and unzip the files and place them on your "C" drive. 2. Right click on the "cab_scheduler_cleanup.bat" file and choose: Run as Administrator. 3. Press any key when prompted at the conclusion of the script 4. Reboot the machine. 5. Try the test again. Please keep us posted on your results. Thanks Y -
Happy Birthday ye ol' soldier of Dogs! Y
-
Please insure that any other anti-virus program has been uninstalled from the computer to eliminate the possibility of conflicts. Next, please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Thank you Y
-
PC Matic tech support not responsive
Y kawika replied to Alan Ryder's topic in PC Matic's Paid Products
Hi s cal, Check your PM's for a reply to your inquiry. Thanks Y