Y kawika

Happy Birthday, old friend, new friend, old friend, new friend, who are you?? Y

Good deal, glad to hear it. Y

At the top right of the forums, click on the Envelope icon to access your messages: Or check your e-mail as it should be sent to you there as well. Y

Okay, thanks. I'll send you a PM and let's see if we can get you back up and logged in. Y

What do you mean by checking your "online program"? Do you see a PC Matic icon on your desktop? Not the tray icon by the clock, but an icon on your desktop. Double click it to open PC Matic. Are you logged in there with your credentials and License key at the top center? Y

Here Bob, Give this a try: To reset your password click the link below: http://www.pcpitstop.com/support/#/kb/login-issue If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program. Y

Hi Bob, Are you able to currently log into your PC Matic program? If so, then you can change your e-mail address and/or password right there in the program. Open PC Matic and on the first screen click on (Edit) near the top, below the license key. You can change your information from there. If you have scheduled scans you will need to reset the scheduler to include your new e-mail address. You've got 2 computers on your account, so if you are unable to do this on one, then try it on the other. Once you change your password, then go back to the first and log in with your new credentials. Let us know if this works for you. Thanks Y

Cool! Welcome aboard! Y

Hi pinhead! Please open a ticket at our help desk so that we can get some more information, as the e-mail that you registered with here at the forums doesn't register with PC Matic. You can open a ticket from here: PC Matic Help Desk Just let them know your registered e-mail address with PC Matic, or your license key and they'll be able to get you the info that you are after. To reveal this information, just open PC Matic and the ifo will be top center of the user interface of PC Matic. Thanks Y

Hey music man cutloop Hope that you are having a rocking birthday! Y

Please try the following: 1. Download the zip file at http://files.pcpitstop.com/cab/cab_scheduler_cleanup.zip and unzip the files and place them on your "C" drive. 2. Right click on the "cab_scheduler_cleanup.bat" file and choose: Run as Administrator. 3. Press any key when prompted at the conclusion of the script 4. Reboot the machine. 5. Try the test again. Please keep us posted on your results. Thanks Y

Y

Happy Birthday ye ol' soldier of Dogs! Y

Please insure that any other anti-virus program has been uninstalled from the computer to eliminate the possibility of conflicts. Next, please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Thank you Y

Hi s cal, Check your PM's for a reply to your inquiry. Thanks Y