My PCMatic is getting an error message on scans. One has the word Ajax in it others have not been able to capture. Scan then fails and it restarts from the beginning. System allowed one of those YAHOO diverters to get onto my Chrome browser, haven't been able to clean it. Today it seems PCMatic support site is down. Could not log in, only allowed non-customer questions, and then ultimately failed to create a service ticket so went nowhere.