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Robert Brooks

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  1. Greetings.  It seems like my PC Matic scan is freezing when reaching the step of "Online System Restore."  Usually, the scan process is fairly brief.  Does this indicate a serious problem with my machine, the program, or is the program actually correcting a serious problem that is taking a long time.   The three little dots that normally move when the product is executing a step have ceased to move.  Windows 7 task manager says the program is still running (i.e. "not responding" is the usual indication to stop program and reboot).

     

    Gustave Kein

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