Apparently either a virus or technical "glitch" took out my Microsoft email accounts as well as my PC Matic protection. In reloading my PC Matic security I noticed that my former account "Evergreen" (since I purchased it many years ago) was NOT downloaded...probably because I could not use my old Hotmail acct. () but had to use an AOL email acct. not recognized by PC Matic (). Can you please help me with this problem? One other piece of info is that I now have both "SpyHuter5 & MajorAV" downloaded on my computer and I have no recollection of downloading them. Thanks for your help.