I got the automatic renewal email. I did not want to renew so followed the link to my account and found no link to stop renewal. So then I went to the support page and got to the point where I could select don't renew and I LOOKED like it was successful. WRONG. I got another auto renew email, WTH, went to the same place got the sorry it see you go so I thought, Good.
Today I get an email that auto renew was successful, again, WTH.
I found a phone number to do a refund and I got a email stating the refund will be processed. We shall see. With this expedience I hold little hope I get my money back.
Since I found no place IN MY ACCOUNT to stop auto renewal perminatelly am I going to have to do this every year?