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About MarkII

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  1. So my dad bought PC matic and sent me a extra licence key he bought, and so I installed the program and made an account using that key. I ran a scan on my computer, and after it's done it shows me the page of all the identified problems, but when I hit NEXT, it brings me to a purchase page. The licence key doesn't expire until July 26th of this year so I know it's not b/c the key is bad. It says the payment of 50$ has been processed for it, so why is PC Matic think I don't have an active key? If someone could please help me with this I'd be very grateful. This is the page that pops up when I hit NEXT
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