Jump to content

stewieT

Moderators
  • Content Count

    73
  • Joined

  • Last visited

About stewieT

  • Rank
    Member

Profile Information

  • Gender
    Male
  • Location
    Michigan

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hi @Bob Onysko We have replied to your help desk support ticket. If you don't see our email in your inbox, please check your spam/junk folder. Looking forward to assisting you.
  2. Hi @John Trauger We have opened a support ticket to help you resolve this issue. If you do not see our email in your inbox, please check your spam/junk folder. Looking forward to assisting you.
  3. Hello @sunflower017 I have created a support ticket for your issue in our help desk. You should have received an email with the ticket. If you don't see it in your inbox, please check your spam/junk folder. For the fastest support, please reply to that email which goes directly to our help desk. Looking forward to assisting you with PC Matic!
  4. Hi @Clark W I'm sorry, PC Matic does not have a file shredder feature in any of our programs.
  5. Hello @Roentgen We have opened a help desk ticket for your issue. If you do not see our email in your inbox in a few minutes, please check your spam/junk mail folders.
  6. Hi @Clark W Sorry for the issue with PayPal. We have reached out to you via email to better help with the issue. If you don't see it in your inbox, please check your spam folder. Thank you for your interest in PC Matic.
  7. Hi @Clark W The message you received refers to an error on PayPal's side. According to their status history page they had an issue yesterday that should be resolved. I would suggest clearing your browser cache and trying again. The installation CD contains the current install files for our software programs. You will be able to immediately download PC Matic as soon as you place your order and can always access the latest versions via our website. The CD is optional and most likely not needed. Thank you for your interest in PC Matic!
  8. Hello @URTHllc Sorry for your frustration. I do see our support website is loading without errors as well. A support ticket has been opened from help desk so we can look into your issue further. If you do not see it in your inbox, please check your spam/junk folders.
  9. Hello @URTHllc Sorry for your frustration. I do see our support website is loading without errors. A support ticket has been opened from help desk so we can look into your issue further. If you do not see it in your inbox, please check your spam/junk folders.
  10. @JimR Hello and welcome to the forums! I'm sorry, there is not a way to excluded specific files/folders from the PC Matic scan. If there is something being identified as malware that you do not want removed, you can turn off AUTO FIX, run a scan, then whitelist the specific files from the High Security section of the scan report. If we can help with anything else, please let us know.
  11. Hi @Xlander We received your support request via our email help desk and sent a reply with the instructions on how to locally whitelist software programs using PC Matic's SuperShield. If you don't see the reply in your inbox, please check your spam/junk folder. If we can be of further assistance, please reply to the support ticket or reach out to https://www.pcmatic.com/support
  12. Hi @Dracula42154 An ajax error is the result of interrupted communication to our servers. I have opened a help desk ticket for you so we can help diagnose the cause. If you don't see the email in your inbox, please check your spam/junk folder.
  13. Hi @Ebubba Our support help desk can be reached at https://www.pcmatic.com/support You should receive an email in your inbox soon with a ticket open for your issue. If you don't see it in your inbox, please check your spam folder.
  14. Hi @MikeInKS We have sent an email from our customer support help desk to help you resolve this issue. If you don't see it in your inbox soon, please check your spam/junk mail.
  15. Hi @mjottii In a future version of macOS, Apple is changing the way programs like PC Matic can load system extensions. There is a version of PC Matic in development that will be released before then that will comply with Apple's new security requirements. PC Matic will continue to work on your computer in the meantime.
×
×
  • Create New...