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  1. Yesterday
  2. Hi @Doyce R. Reeves Our support team has replied to your ticket in our help desk. Please check your spam/junk folder if you haven't received it yet.
  3. Hola @Doyce R. Reeves and Are you having trouble launching PC Matic or logging into your account? The best bet is to open a ticket at our Help Desk so we can get the right info for you to get this resolved. If you would please, open a ticket at the link below. https://www.pcmatic.com/support/ Tx 🤠
  4. Hola @namleets and Thanks for your interest in our products and for the opportunity to server you! Super Shield should start with Windows already, if it's not, please open a ticket with our Help Desk at https://www.pcmatic.com/support/ so we can get some more info from you. Thanks, Tx 🤠
  5. How can one set Super shield to start any time the computer comes on?
  6. I have an icon on my screen, but when I click on it , nothing.
  7. Hola @DOUG NEAR DC and There are a couple ways. You can go to Google.com and type "run a speed test" and test from there, you can go to fast.com and test, speedtest.net, or if you'd prefer, we have our own https://www.pcmatic.com/company/speed.asp Hope that helps! Tx 🤠
  8. Hola @Cruisepeel I'm sorry you're unhappy with PC Matic for your mobile device. If you would, please pm me your account email and I'll see if we can help you with your product installation. I looked for your account based on your forum email address and wasn't able to locate your account, I look forward to hearing from you! Tx 🤠
  9. When I try to run a speed test on my desktop (connected to my router wirelessly), a screen comes up that says I have a wireless device, showing 3 cell phones and telling me to download the app onto my phone. How can I test my desktop like I have been doing for decades? Thank you. Doug Olsen
  10. We need you around here more.
  11. Unfortunately,it has been uninstalled by me.
  12. Windows 10,it is better be the latest version,as i know the Media Player works well on my classmate's computer.
  13. Hi ya bud...Not sen you around in a bit, but happy birthday!! Keep going my hard rockin' amigo!!
  14. Hi @Rich Arnold PC Matic's support is for our software products. We do not offer general computer repair, live tech support, or remote access. However, as a courtesy, we will try our best to help and to answer to the best of our ability any question that you may have. Thank you for your interest in PC Matic! If you have any other questions, please feel free to reach out to our customer support at www.pcmatic.com/help
  15. Last week
  16. I currently have 3 computers with online technical computer support. When I call they are able to get onto the computers, see the issue, and fix the issue. Does PCMatic get onto our computer when we call with a problem? I get the sense looking at the site this doesn't happen. Is this service available? Thank you......Rich
  17. Hola @Kim and Thanks for your interest in our software! This ticket help desk is our source of contact and support. We extend our sincere apologies that we are not able to accommodate the demands of a large-scale phone support system without outsourcing to a provider, a move which PC Matic does not believe would benefit our customers. The PC Matic support staff are experts at solving any issue that you may encounter in the usage of our products. The best way to reach us is at https://www.pcmatic.com/support/ How may we be of assistance? Tx 🤠
  18. I tripped and nearly fell down the stairs this morning. Now, my wife and I are in a heated debate as to whether her gasp was out of fear for my safety, or excitement about a possible life insurance payout.
  19. Not sure if this will help; I would normally recommend Revo as well. But try this: https://www.ccleaner.com/ccleaner/registry-cleaner I might be able to clear the old registry entries and then allow you to run Revo.
  20. Hi Philip, Yes,I have installed and tried that programme but it just goes to the same path as the add or remove programmes and I get the same problem but thanks for suggesting it :(
  21. Hi SS Have you tried a program called Revo Uninstaller , you may find it'll help with the Uninstall . Regards Philip .. Au
  22. Also … I have searched my pc and C:\Users\user\AppData\Local\William Hill Poker does not exist
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