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  1. Today
  2. Cruisepeel
    You are right,booting from a CD is the easiest.
  3. Cruisepeel
    Well said,but we don't know if OP has done so,creating a boot disc.
  4. Cruisepeel Cruisepeel joined the community
  5. Tx Redneck started following Mr stewart, Why isn't PC MATIC cleaning my computers? and John
  6. Tx Redneck
    Hola yall and Please forgive me for the late reply, I'm not sure how I overlooked this. Please make sure that you are logged in to PC Matic on the computers when it is time for the scheduled scan to run. The program does not need to be open, but you do need to just close PC Matic rather than log out. If you are logged out from PC Matic the scheduled scan cannot run. Also, if the computer is "asleep" or in hibernation when the scheduled scan is supposed to start PC Matic most likely will not be able to run. If you have any questions, please feel free to contact our Customer Support team at https://www.pcmatic.com/support/ Tx 🤠
  7. Kim Kim joined the community
  8. Kim

    Telephone Support

    Kim replied to EZRA's topic in Site Feedback

    I find it troubling that PC Matic does not have a customer service phone line. You're paying people to work from home, so let customer support also take calls at home. My company has customer service reps that work from home and takes calls 8 hours a day. No office space, but very happy customers. PC Matic needs to reconsider this in order to keep happy customers.
  9. Yesterday
  10. Helen Blaisdell Helen Blaisdell joined the community
  11. Tomk_
  12. Old Dell laptop Old Dell laptop joined the community
  13. Old Dell laptop
    Well? Should be an automatic service to have PC MATIC clean my devices. At least be able to click on an icon and have it run at night when PC is not being used. Schedule it?
  14. aydab75 aydab75 joined the community
  15. sevdan sevdan joined the community
  16. Last week
  17. William Cotton William Cotton joined the community
  18. lightningbolt46 lightningbolt46 joined the community
  19. Rohit117 Rohit117 joined the community
  20. Tx Redneck
    Locking to prevent further thread necromancy and spammers. Tx 🤠
  21. Tx Redneck
    Hola @John Stanley and Thanks for your interest in our software! It's never advisable to have two real-time antivirus running on a pc, doing so can cause instability, potentially make your pc less secure and generally not run well. If you have any more questions, please don't hesitate to reach out to our Customer Support team at https://www.pcmatic.com/support/ Tx 🤠
  22. Markt Markt joined the community
  23. John Stanley
    Should I disable window defender to use PC Matic?
  24. Tx Redneck
    While you are missed around here CB, I know you're havin one big ol' time up there with out the pain and health crap you struggled with. Tx 🤠
  25. nigsy
    Gone but not forgotten sir.
  26. stewieT
    Hi @Bill stewart PC Matic includes SuperShield. It is a real time security component and will block any program on our blacklist and programs that are not on the "known good" white list. SuperShield should never allow malware to execute on your computer without the user's knowledge or permission. There is more information about SuperShield here. SuperShield is available for computers that run Windows and macOS 12 or later. We also have an Android app that protects the device from malware in apps and files. PC Matic is not available for iOS devices (iPhone/iPad). In fact, there are no true anti-virus apps for iOS devices. Apple's own security settings prevent apps from accessing information on your device without your specific consent. Even AV apps would not be able to access the files of the device to perform scans. If you have any more questions, please feel free to reach out to our Customer Support team at https://www.pcmatic.com/help
  27. Tomk_
  28. Tomk_
    My carcass has already been converted to broth... and turkey noodle soup and turkey and mushroom risotto. Still have, roughly, half a turkey's worth of meat to provide a variety of meals this week... and sandwiches for lunch. I am out of cranberry sauce and there isn't much stuffing left.
  29. Bill stewart
    Thank you for your reply,regarding my Apple iPad so what protection do I have how secure is it thanks bill love the god quote while I am a buddhist I completely agree with the sentiment that god perfects you through carry on namaste b
  30. Tx Redneck
    Hola @Bill stewart and Sorry, PC Matic does not have an app for the Apple iPad. PC Matic can be installed computers that run Windows XP, Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 operating systems. We just released PC Matic for Apple MacOs. PC Matic will not run on Kindles, Chromebooks, Apple iPad or iPhone, WindowsRT, nor on devices using the Atom processor. PC Matic does not work on the 1st generation Microsoft Surface, but does run on Microsoft Surface Pro 2 and later. We do have an Android App that can be installed from the Google Play Store (Requires Android 4.4 and up): https://play.google.com/store/apps/details?id=com.pcmatic.android&hl=en If you have any more questions, please don't hesitate to reach out to our Customer Support team at https://www.pcmatic.com/support/default.asp Tx 🤠
  31. Bill stewart
    I already use pcmatic for my business and home computers can I use it fir my Apple products iPad and phones thanks you guys are the best
  32. Juliet
    I'm done eating turkey now, it's a carcass with wings only. Next, we move on to Ham!
  33. Ashlynn started following Lenovo TB-8304F1 won't boot up.
  34. Ashlynn
    If I hit Recovery Mode, then it shows the android robot with a warning sign coming out of it's chest, and 'No command' under it. there is nothing else.
  35. Ashlynn
    If the recovery menu is where it says [Recovery Mode], [Fastboot Mode] and [Normal Boot], then yes.
  36. nigsy
    can you access the recovery menu? you may need to do a factory reset. if you do this you will loose any personal files.
  37. aradralami aradralami changed their profile photo
  38. stewieT

    VPN

    stewieT replied to Dino's topic in PC Matic's Paid Products

    Hi @Dino You shouldn't have any issues with using a VPN with PC Matic. At the most, you may need to allow PC Matic access to the internet in the VPN settings. We don't have a specific recommendation for any one VPN over another as we have not done testing. Thanks for the question!
  39. stewieT
    Hi @Chuck Miller Our support team has responded to your support request via email. Please check your spam/junk mail folder for the reply.
  40. Chuck Miller
    I have made several attempts to contact Support. After a recent email from PC Matic in which they told me that I didn't have scheduled cleanings, my sign in quit working. I tried setting a new password but it won't accept my email address.
  41. Ashlynn
    So, I was cleaning one of the rooms in my house, listening to music off of my tablet. The music stopped, so I figured that the battery had died. I plugged it in, and found that the charge wasn't the problem, but it was at low battery, so I charged it anyway. I came back later to see that it had completely turned off. I tried rebooting it, but that didn't work. When you turn it on, you hold the power button, until the Lenovo logo appears. After that, the orange turns to pictures of people doing things, then it's supposed to go back to the logo, bring the brightness down, (I have the brightness all the way down on my tablet) then it is supposed to go to the lock screen. But what it does is that it shows the Lenovo logo, flips through the pictures, then goes back to the logo. But there, it switches between light brightness, and low brightness over and over again. Basically, it is stuck on the reboot screen, and won't reboot. I have already tried hard resets and disconnecting the charging port inside the hardware. Does anyone have any suggestions? Sorry if I'm not supposed to talk about tablets here.
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